Senior Lead Program Manager, Technical Programs
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Job Location:
Boston, NH - USA
Monthly Salary:
Not Disclosed
Posted on:
16 hours ago
Vacancies:
1 Vacancy
Job Summary
Klaviyo started with the simple idea that businesses should own their own data and use it to create better more personalized experiences for their this role you will be a dedicated leader for the long-term health strategy and continuous evolution of a critical core technology platform supporting a key customer vertical.
You will:
- Partner with Engineering and Product to define the multi-year technical strategy and roadmap ensuring platform evolution aligns with long-term business goals and providing technical oversight for foundational work.
- Prioritize and program manage strategic non-functional programs (e.g. technical debt capacity planning architecture scaling) and specific enterprise initiatives ensuring system stability and future readiness.
- Oversee the full lifecycle of platform features from technical design to implementation establishing predictable development and release processes and ensuring high standards for quality and scalability.
- Define clear ways of working create frameworks for cross-team collaboration establish content repositories and articulate the platforms enterprise narrative and boundaries.
- Serve as the primary communication leader tailoring information to secure buy-in and consensus across engineering and business leadership.
- Drive a mindset of operational excellence challenging existing processes and implementing solutions that prioritize automation over manual efforts while working comfortably with ambiguity during capability building.
You Have:
- 10 years of experience in technical program management within a fast-paced engineering environment (ideally SaaS or high-growth tech).
- Proven ability to successfully manage a perpetual program with a rolling roadmap
- Demonstrated ability to manage multiple priorities and deliver results across complex cross-functional programs.
- Strong project management skills with fluency in tools such as Asana Jira Linear or Smartsheet.
We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3 2025.
Please see the independent bias audit report covering our use of Covey here
Required Experience:
Manager
Key Skills
- Project Management Methodology
- Project / Program Management
- Program Management
- Management Experience
- Microsoft Powerpoint
- Project Management
- Microsoft Project
- Budgeting
- DoD Experience
- Leadership Experience
- Supervising Experience
- Contracts
About Company
Klaviyo unifies AI-powered email marketing and SMS to drive growth, retention, and measurable results. Build personalized, omnichannel experiences across WhatsApp, ecommerce, and more with K:AI Agents.
