Business Travel Advisor
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Job Location:
Monthly Salary:
Posted on:
12 hours ago
Vacancies:
1 Vacancy
Job Summary
Location: Porto Portugal (On-site)
Start Date: 12 March 2026
Contract: 6 months
Schedule: MondayFriday 08:0017:00
Days Off: Saturday & Sunday
About the Role
Join a modern all-in-one business travel management platform designed to simplify corporate travel. The platform allows employees to book trains flights hotels and car rentals while giving managers full visibility over expenses group bookings and subscriptions all in one intuitive app.
As a Business Travel Advisor youll be the first point of contact for corporate clients supporting them throughout their travel journey resolving issues efficiently and ensuring a smooth policy-compliant experience.
Key Responsibilities
- Handle inbound customer requests via phone email and chat with professionalism and empathy
- Assist clients with booking modifying and cancelling travel arrangements
- Provide accurate information on travel services destinations and company policies
- Resolve issues promptly escalating complex cases when needed
- Maintain accurate records in CRM systems
- Collaborate with internal teams to improve service quality and workflows
- Gather customer feedback to support continuous platform improvements
What Were Looking For
- Minimum 2 years of customer service experience ideally in the travel or hospitality sector
- High school diploma (12th grade or equivalent)
- Fluent English (C1) and French (C2) written and spoken
- Strong communication and interpersonal skills
- Flexible adaptable mindset with the ability to thrive in a fast-paced environment
Compensation & Benefits
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Gross salary: 1000/month
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Meal allowance: 7.63 per working day
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Exposure to the travel tech industry
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Supportive collaborative on-site team environment
Why Join Us
This role offers hands-on experience in a growing travel technology company based in Porto. Youll work with international clients deepen your expertise in corporate travel management and play a key role in delivering an excellent customer experience.
Key Skills
- Business Intelligence
- Sales Experience
- Compliance Management
- Risk Management
- Cold Calling
- Lean Six Sigma
- Upselling
- Business Management
- Regulatory Reporting
- SAP Supply Chain Management
- Economic Development
- Product Development
