German Client Executive in Lisbon 3000 Welcome Bonus

Lisbon - Portugal

Monthly Salary: Not Disclosed

Posted on: 3 hours ago

Vacancies: 1 Vacancy

Job Summary

Start Your Career in Client Executive!

Become part of a vibrant customer-focused team where empathy professionalism and high-quality service define every interaction. If you are proactive attentive to detail and passionate about helping others this opportunity could be a great fit for you.

Role Overview:

As a Client Executive you will serve as the primary contact for customers providing support through phone email and live chat. Your objective will be to deliver accurate information resolve concerns effectively and ensure a seamless and positive customer experience.

Key Responsibilities:

Deliver friendly and professional assistance across phone email and chat channels
Handle a wide range of inquiries including service-related questions account support and basic troubleshooting
Communicate solutions clearly address customer concerns and ensure they feel understood and valued
Accurately document cases and maintain detailed records of all interactions
Escalate complex or sensitive matters in line with internal guidelines
Collaborate with internal departments to achieve timely and precise resolutions
Consistently meet service quality benchmarks and response-time objectives
Stay informed about product updates company policies and industry best practices to provide exceptional support

Requirements:

Language Skills: Fluent in German (C1/C2 level) and English (B2 level)
Eligibility: EU citizenship or valid Portuguese residency card
Skills: Strong analytical creative and communication abilities
Mindset: Professional detail-oriented proactive and eager to learn and grow in the CS field

Why Join Us:

Attractive Salary: Competitive compensation that values your skills
Performance Bonus: Recognizing your achievements
Meal Allowance: Covering your daily meals
Transportation Support: Assisting with commuting costs
Health & Life Insurance: Comprehensive protection for your well-being
Relocation Package: Assistance to make your move smooth and stress-free
Onsite Work: Engage and grow in a collaborative office environment

Ready to take the next step Apply today and be part of a team that values innovation and excellence!

Start Your Career in Client Executive! Become part of a vibrant customer-focused team where empathy professionalism and high-quality service define every interaction. If you are proactive attentive to detail and passionate about helping others this opportunity could be a great fit for you. Role Over...

Start Your Career in Client Executive!

Role Overview:

Key Responsibilities:

Deliver friendly and professional assistance across phone email and chat channels
Handle a wide range of inquiries including service-related questions account support and basic troubleshooting
Communicate solutions clearly address customer concerns and ensure they feel understood and valued
Accurately document cases and maintain detailed records of all interactions
Escalate complex or sensitive matters in line with internal guidelines
Collaborate with internal departments to achieve timely and precise resolutions
Consistently meet service quality benchmarks and response-time objectives
Stay informed about product updates company policies and industry best practices to provide exceptional support

Requirements:

Language Skills: Fluent in German (C1/C2 level) and English (B2 level)
Eligibility: EU citizenship or valid Portuguese residency card
Skills: Strong analytical creative and communication abilities
Mindset: Professional detail-oriented proactive and eager to learn and grow in the CS field

Why Join Us: