German Customer Support Advisor – Remote Opportunity in Greece
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Job Location:
Frankfurt am Main - Germany
Monthly Salary:
Not Disclosed
Posted on:
8 hours ago
Vacancies:
1 Vacancy
Job Summary
German Customer Support Advisor Remote Opportunity in Greece
Location: Athens Greece
Start Date: 20/Mar/26
Schedule: Monday- Sunday Rotational shifts covering 09:00-23:00
Work Model: 100% Remote (based in Greece)
About the Role
We are looking for a German-speaking Customer Support Advisor to join an international service team operating remotely from Greece.
In this role you will be responsible for delivering high-quality support across various channels while ensuring customer satisfaction and operational excellence. This is an ideal opportunity for professionals seeking flexibility and long-term career growth.
Main Responsibilities
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Respond to customer inquiries via phone email and live chat
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Assist customers with product-related questions and account support
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Troubleshoot and resolve issues efficiently
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Escalate technical or complex cases to the appropriate teams
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Accurately log interactions in internal systems
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Achieve performance and quality targets
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Maintain a professional and customer-focused approach at all times
Candidate Profile
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Fluent German (C1C2 level written and spoken)
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Good English skills (minimum B2)
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Excellent communication and active listening skills
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Ability to work rotating shifts in a 24/7 environment
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Strong organizational and multitasking abilities
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Valid EU work authorization or eligibility to work in Greece
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Previous experience in customer service is advantageous
What Youll Receive
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Full-time employment contract
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Competitive compensation package
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Fully remote setup within Greece
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Comprehensive onboarding and training program
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Clear career progression opportunities within a global organization
How to Apply
If you are ready to take the next step in your career apply today.
Send your CV along with a short introduction about yourself to to be considered for this opportunity.
Key Skills
- Design Engineering
- Baan
- Customer Service
- Fund Management
- ABAP
- Elevator
