Sr. Account Executive, Enterprise

Genesys

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profile Job Location:

Riyadh - Saudi Arabia

profile Monthly Salary: Not Disclosed
Posted on: 10 hours ago
Vacancies: 1 Vacancy

Job Summary

Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud the AI-powered Experience Orchestration platform organizations can accelerate growth by delivering empathetic personalized experiences at scale to drive customer loyalty workforce engagement efficiency and operational improvements.

We employ more than 6000 people across the globe who embrace empathy and cultivate collaboration to succeed. And while we offer great benefits and perks like larger tech companies our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.

Job: Senior Account Executive

Location: Riyadh Saudi Arabia
Company: Genesys

About the Role

We are looking for an experienced Senior Account Executive to join our Saudi team. This role is ideal for a sales professional who knows how to drive sustainable growth develop strategic accounts and build trusted long-term executive relationships. You will manage key and commercial accounts across selected segments and lead impactful customer experience transformation initiatives powered by AI.

Were looking for a proactive and self-driven professional who takes initiative actively creates and shapes opportunities builds meaningful relationships and feels a strong sense of ownership for their results and contribution to the team.

You will join one of the best work environments in the region a high-performance culture built on trust collaboration inclusion and measurable impact. We challenge and support each other to grow and we celebrate success together.

What You Will Do:

  • Own and grow a defined portfolio of accounts

  • Build strong and trusted executive relationships

  • Identify new opportunities while expanding existing ones

  • Lead full sales cycles from prospecting to closing

  • Work closely with presales partners marketing and services

  • Position AI-powered customer experience solutions

  • Leverage data and AI tools to improve pipeline management forecasting and performance

  • Build champions within customer organizations

  • Maintain strong CRM discipline and forecasting accuracy

Experience Required:

  • Significant experience in enterprise technology sales within complex and strategic account environments

  • Experience selling enterprise software or cloud solutions

  • Experience handling key accounts and commercial accounts

  • Strong understanding of sales methodologies like MEDDPICC

  • Proven track record of closing large and complex deals

What We Are Looking For:

  • Proactive and self-driven

  • Strong relationship builder

  • Commercial mindset combined with strategic thinking

  • Good understanding of Customer Experience (CX)

  • Understands AI in technology and how it impacts business

  • Comfortable using AI tools to improve productivity

  • Structured and organized

  • Committed hardworking eager to learn

  • Team player who can work across multiple functions

  • Fluency in English and Arabic

This is a high-impact role in one of the fastest growing AI and CX markets in the region. If you want to sell real transformation and be part of a winning team this is your place.

#LI-MC1

If a Genesys employee referred you please use the link they sent you to apply.

About Genesys:

Genesys empowers more than 8000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core Genesys Cloud is the AI-Powered Experience Orchestration platform that connects people systems data and AI across the enterprise. As a result organizations can drive customer loyalty growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more visit.

Reasonable Accommodations:

If you require a reasonable accommodation to complete any part of the application process or are limited in your ability to access or use this online application and need an alternative method for applying you or someone you know may contact us at .

You can expect a response within 2448 hours. To help us provide the best support click the email link above to open a pre-filled message and complete the requested information before sending. If you have any questions please include them in your email.

This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodationsuch as application follow-ups or resume submissionsmay not receive a response.

Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race color age religion sex sexual orientation gender identity or expressionmarital status domestic partner statusnational origin genetics disabilitymilitary andveteran status and other protected characteristics.

Please note that recruiters will never ask for sensitive personal or financial information during the application phase.


Required Experience:

Senior IC

Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud the AI-powered Experience Orchestration platform organizations can accelerate growth by delivering empathetic personalized ex...
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Key Skills

  • SAAS
  • Customer Service
  • Cloud
  • Healthcare
  • Account Management
  • CRM
  • Salesforce
  • Infrastructure
  • Client Relationships
  • New Customers
  • Territory
  • Trade shows
  • Sales Goals
  • Sales Process
  • Analytics

About Company

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Every year, Genesys® delivers more than 70 billion remarkable customer experiences for organizations in over 100 countries. Through the power of the cloud and AI, our technology connects every customer moment across marketing, sales and service on any channel, while also improving emp ... View more

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