MedicalNursing Support ||| Spanish English
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Job Location:
Monthly Salary:
Posted on:
8 hours ago
Vacancies:
1 Vacancy
Job Summary
Bilingual Clinical Support Specialist (Spanish-English)
Location: Remote U.S. Business Hours
Employment Type: Full-Time
About the Role
We are seeking a qualified Bilingual Clinical Support Specialist (Spanish-English) with a nursing or healthcare background to support a U.S.-based clinical team.
In this role you will manage patient communications in both Spanish and English coordinate care and support clinical and administrative workflows while ensuring accuracy empathy and professionalism at all times.
This position is ideal for a healthcare professional who enjoys patient interaction and wants to continue contributing to meaningful patient care in a structured remote environment.
Key Responsibilities
Bilingual Patient Communication & Care Coordination
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Communicate with patients in Spanish and English via phone text email and secure patient portals
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Manage appointment scheduling reminders and follow-ups using EMR/EHR systems
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Reinforce provider-directed care instructions within scope (no diagnosing or prescribing)
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Coordinate referrals follow-ups and continuity of care
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Provide compassionate and professional support to patients and families
Clinical Documentation & Compliance
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Maintain accurate detailed and confidential patient records
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Support billing documentation and insurance coordination as needed
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Collaborate with clinicians and administrative staff to ensure a seamless patient experience
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Ensure compliance with HIPAA and U.S. healthcare regulations
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Utilize approved digital and AI-supported tools to assist with documentation structuring and workflow efficiency (AI supports workflow only not clinical decision-making)
Required Qualifications
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Nursing education or clinical healthcare experience required (CNA MA RN or similar preferred)
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Fluency in Spanish and English (written and spoken)
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Minimum English proficiency: B2 (professional written and verbal communication required)
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At least 1 year of experience in a healthcare telehealth or medical office setting
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Strong patient-centered communication and interpersonal skills
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Experience using EMR/EHR systems (e.g. Athena Kareo SimplePractice or similar)
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Highly organized detail-oriented and reliable in a remote setting
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Ability to maintain HIPAA compliance
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Availability during U.S. business hours
Preferred Qualifications
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Background in home health telemedicine or outpatient care
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Knowledge of medical billing or prior authorization processes
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Experience with remote patient coordination
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Familiarity with Google Workspace Microsoft Office or CRM systems
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Exposure to AI-assisted documentation tools
Why Join Us
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100% remote clinical support role
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Opportunity to support meaningful patient care across cultures
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Structured technology-enabled workflow environment
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Collaborative and supportive clinical team
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Long-term placement opportunity
Key Skills
- Nurse Management
- Patient Care
- Hospital Experience
- Employee Evaluation
- Acute Care
- Healthcare Management
- Management Experience
- Primary Care Experience
- Conflict Management
- Nursing
- Leadership Experience
- Supervising Experience
