Travel Customer Service Representative
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Job Location:
Los Angeles, CA - USA
Monthly Salary:
Not Disclosed
Posted on:
16 hours ago
Vacancies:
1 Vacancy
Job Summary
Position Overview
We are seeking a dedicated Travel Customer Service Representative to assist clients before during and after their trips. This role is focused on delivering exceptional service managing travel-related requests and ensuring every traveler enjoys a smooth and worry-free experience.
Key Responsibilities
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Communicate with clients via email phone and messaging platforms to provide support
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Handle booking modifications itinerary adjustments cancellations and special travel arrangements
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Provide accurate information about destinations travel requirements and company procedures
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Proactively follow up with clients to confirm travel details and resolve concerns
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Address and resolve issues promptly while maintaining a professional and positive attitude
Ideal Candidate
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Excellent communication skills with a customer-focused approach
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Previous experience in customer service (travel or hospitality preferred)
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Organized dependable and able to manage multiple tasks efficiently
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Comfortable using digital systems and learning new tools
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Passionate about travel and committed to client satisfaction
Benefits
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Fully remote position with flexible hours
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Comprehensive training and continuous support
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Opportunities for professional growth
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Access to travel perks and industry discounts
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Supportive and collaborative team environment
Key Skills
- Typing
- Data Entry
- Customer Service
- Basic Math
- Computer Skills
- Windows
- Banking
- Upselling
- Pricing
- Sanitation
- Cash Handling
- Stocking
