Product Manager

Klaviyo

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profile Job Location:

London - UK

profile Monthly Salary: Not Disclosed
Posted on: 10 hours ago
Vacancies: 1 Vacancy

Job Summary

Product Managers at Klaviyo are builders with sharp product sense strong technical proficiency and a relentless focus on outcomes. They own work from vision to execution driving meaningful value for customers and the business. This role is ideal for someone who thrives in complexity moves quickly and balances urgency with thoughtful execution while influencing across the organization and with senior leadership. Please note this is a hybrid role that requires 3 days/week in our Boston office. Fully remote candidates will not be considered at this time.

As a Product Manager for the International SMS team youll be responsible for expanding Klaviyo SMS and RCS offerings internationally. With a strong international SMS offering and newly launched RCS product this Product Manager will lead Klaviyo in continuing to grow internationally. Youll work closely with your own engineering team design other PMs on related teams and other stakeholders to influence our expansion plans and to ensure we successfully launch in each country including phone number management compliance needs and go-to-market considerations. You will also monitor changes in these countries as they happen to ensure we are on top of how we need to adapt to changing regulations and practices.

SMS is a fast-growing part of Klaviyos business and this is an opportunity to be a critical part of that growth. The PM for this role will own and define the strategy and roadmap for this product area to help shape the future of this work.

Youll report to the Group Product Manager Mobile Platform.

How Youll Make a Difference

  • Drive strategy for a large and complex product area defining success and prioritizing the most significant opportunities in line with company goals.
  • Adapt strategy as you learn knowing when to start scale or stop investments.
  • Partner with engineering design and analytics to set vision build a roadmap and deliver against goals while clearing blockers and strengthening team health.
  • Lead with technical proficiencydeeply understanding how things work to guide complex initiatives and improve developer and customer experience
  • Accelerate velocity in zero-to-one product areas by fostering rapid experimentation reducing ambiguity and shortening cycle times
  • Build alignment across adjacent teams by identifying dependencies and creating shared strategies. Use customer insights data and market analysis to inform product decisions and shape broader organizational strategy. Spend a lot of time with customers to develop deep empathy and insights which youll build into your product roadmap.
  • Demonstrate leadership by pulling together people across functions setting the pace and inspiring the teameven amidst complexity at scale
  • Elevate product craft and intuition balancing strategic thinking with a builders mindset to transform workflows with AI at the center

Who you are

  • 1-3 years of product management experience in B2B and/or eCommerce
  • Strong technical intuition customer empathy and data-informed decision-making
  • Youve already experimented with AI in work or personal projects and youre excited to dive in and learn fast. Youre hungry to responsibly explore new AI tools and workflows finding ways to make your work smarter and more efficient.

We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3 2025.

Please see the independent bias audit report covering our use of Covey here


Required Experience:

IC

Product Managers at Klaviyo are builders with sharp product sense strong technical proficiency and a relentless focus on outcomes. They own work from vision to execution driving meaningful value for customers and the business. This role is ideal for someone who thrives in complexity moves quickly an...
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Key Skills

  • Time Management
  • Data Analytics
  • Analytical
  • Agile
  • Requirement Gathering
  • Strategic thinking
  • Visio
  • Communication
  • Problem Solving
  • Market Research
  • UML
  • Cross Functional Teams

About Company

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Klaviyo unifies AI-powered email marketing and SMS to drive growth, retention, and measurable results. Build personalized, omnichannel experiences across WhatsApp, ecommerce, and more with K:AI Agents.

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