Computer Technician

The High Prairie School Division

is inviting applicants for:

Computer Technician

Job Purpose

The Computer Technician is committed to serving the needs of students and staff of the High Prairie School Division (HPSD). The Computer Technician reports to the Manager of Information Technology and provides hardware and software maintenance training consultation and recommendations about technology solutions. Providing these services in an effective and efficient manner will ensure maximum access to technology resources for HPSD end users.

The Computer Technician will have to spend long hours sitting and using office equipment and computers which can cause muscle strain. The Computer Technician will have to do some lifting of computer equipment supplies and materials from time to time.

Duties and Responsibilities

• Including but not limited to:
• Troubleshoot hardware software and network operating systems.
• Liaise with School Administrators and Technician Contacts regarding current and future tech support needs.
• Provide detailed logs of tech support incidents in HPSD ticketing system including description work undertaken and resolution. All tech work is to be logged daily.
• Ensure a monthly quota of processed tickets averaging 5.5 support hours per day is maintained.
• Maintain current and accurate inventory of technology hardware software and resources.
• Provide staff user training and support.
• Monitor and maintain divisional technology to ensure maximum availability.
• Make recommendations about purchase of technology resources.
• Creation of staff and student user accounts.
• Connect and set up hardware.
• Load all required software.
• Monitor security of all technology
• Input and maintain IP addresses.
• Advise staff of security breach and/or change in password or security status.
• Identify and prepare hardware for disposal when appropriate.
• Ensure hardware is stripped and secured before disposal.
• Research current and potential technology resources and services.
• Attend Professional Development activities.
• Continuing to improve expertise and job-related skills; and
• Other assignments and responsibilities as assigned by Director of Technology.

Required Traits & Attitudes

• A positive attitude toward job staff and students.
• Maintains confidentiality.
• Reports to work as scheduled.
• Conduct themselves in a professional and ethical manner.
• Has ability to work independently; organize and use time effectively.
• Works with frequent interruptions and adapts to changing circumstances.
• Shows initiative but is also willing to take/follow direction.
• Works within the procedures and systems of the Division.
• Possess cultural awareness and sensitivity.
• Dresses appropriately for a school setting; and
• Works cooperatively with others.

Qualifications

Completion of a computer technician program or a minimum of 5 years of experience in a related technical field. A Certification is essential as is experience with current Microsoft and Apple operating systems.

Application Requirements:

• Resume
• Three professional references
• The successful candidate must produce an ORIGINAL acceptable recent (less than six months old) Criminal Record Check at time of the interview. Criminal Record Check must include a Vulnerable Sector Check.

This position will remain open until a suitable candidate is found. While we thank all applicants for their interest only those individuals selected for an interview will be contacted.

If you have questions or require assistance with the application please contact ApplyToEducation at:

1- or email