Admissions Coordinator

Your experience matters

At Mercy Rehab Hospital OK City South we are committed to empowering and supporting a diverse and determined workforce who can drive quality scalability and significant impact across our hospitals and your role youll support those that are in our facilities who are interfacing and providing care to our patients and community members. We believe that our collective efforts will shape a healthier future for the communities we serve.

How youll contribute

The Admission Coordinatorwill work under the direction of the Director of Business Development and be responsible for patient admissions insurance verification and other insurance verification duties as directed. This individual will be responsible for obtaining the necessary demographic information of the patient which may require interviewing patients or their representatives. This position is also responsible for preparing/processing admitting forms and keeps abreast of all new insurance updates and regulations. Additional responsibilities include:

• Leads the admissions office process in IRF sites.
• Coordinates all facility tours provided to potential patients and guests providing outcomes and clinical data pertaining to their specific needs.
• Ability to independently make decisions on prioritization of processing referrals and insurance authorizations based on clinical readiness.
• Compiles reports on patient outcomes data for liaisons and partner healthcare centers.
• Attends Hospital-wide operations meetings to report on potential admissions patient needs and pipeline information.
• Maintains open communication with liaisons and internal staff regarding bed availability and staffing.
• Coordinates the flow of information through the admissions process and forwards to appropriate departments for the successful completion of admission.

• Collect and record all information necessary for admitting patients.

• Immediately notifies appropriate rehab liaison to perform a clinical evaluation.

• Communicates admission status and coordinates all aspects of rehab admission.

• Pre- Admit all patients into appropriate EMR/Billing system obtain correct demographic clinical and insurance information.

• Contact patients insurance to confirm and determine amount of coverage and benefits deductible due length of stay and if pre-certification is required in order to complete Insurance Benefit Verification form.

• Obtain Pre-certification for inpatient rehabilitation stay and document necessary information for case management to follow up once patient admits.

• Answers telephone promptly and courteously providing information and completing all referral/intake forms as appropriate for each call.

• Notifies appropriate departments of patients anticipated admission date/time.

• Inputs new referrals into EMR for clinical liaison to complete Pre-admission screen

• Informs the patient of their verified insurance benefits and refers them to the appropriate finance department for further billing questions.

• Creates working patient files to track progress with patients admission

• Maintains confidentiality of patient medical records information in accordance with hospitals defined policies and procedures.

• Coordinates denial information with liaisons for follow-up communication to referral sources families and physicians.

• Continuously updates referral logs to indicate patients admission pending or denial status and reason for denial

• Provides current list of all pending referrals to liaisons and necessary hospital staff

• Notifies insurance provider of patients admission and updates authorization information as needed.

• Provides monthly information on conversion ratios.

• As needed completes admitting paperwork obtaining appropriate signatures reviews information with the patient and family obtains patient identification and insurance cards for copy.

• Additional duties as assigned.
  
  

What we offer

Fundamental to providing great care is supporting and rewarding our addition to your base compensation this position also offers:

• Health (Medical Dental Vision) and 401K Benefits for full-time employees
• Competitive Paid Time Off
• Employee Assistance Program mental physical and financial wellness assistance
• Tuition Reimbursement/Assistance for qualified applicants
• Personal and career development education opportunities
• And much more

Qualifications and requirements

• Education:High School diploma required. Some college preferred.
• Minimum of 2 years of experience in Admitting and/or medical insurance preferred.
• Experience in handling patient admissions preferred.
• Extensive knowledge of insurance and their benefits and admitting forms.
• Proficiency in recording admission reservations.
• Management experience preferred.

EEOC Statement

Mercy Rehab Hospital OK City South is committed to providing Equal Employment Opportunities for all applicants and employees and complies with all applicable laws prohibiting discrimination against any employee or applicant for employment because of color race sex age religion national origin disability genetic information gender identity sexual orientation veterans status or any other basis protected by applicable federal state or local law.