About the team
The Consumer Media Experiences (CMX) Backend & SQE team founded in 2023 is a focused team of backend and quality engineers building the systems that power Zillows most immersive AI-driven consumer experiences. We operate within the Zillow AI & Experiences and Rich Media organizations leading innovation in high-impact media products across Zillows business lines.
In this role you will design and operate the backend services that deliver media data AI-generated assets and listing data for Zillow Showcase Listings our premium listing product as well as Interactive Floor Plan Zillows flagship AI-powered experience across web and mobile. You will work on distributed systems that ingest transform and serve rich media from a diverse and evolving set of sources ensuring seamless delivery across Zillows consumer surfaces.
This role directly contributes to building scalable highly available and reliable production systems using Go TypeScript Python and Java with quality performance and operational excellence as foundational expectations.
Responsibilities and Must-Have Skills:
Design & Build Distributed Systems: Lead the design and implementation of scalable backend services and APIs. Strong proficiency in Go (preferred) TypeScript Python or Java with the ability to ramp quickly on new technologies as needed.
GraphQL Schema Ownership: Define evolve and maintain GraphQL schemas that power consumer-facing experiences across web and mobile platforms ensuring consistency performance and clarity of data contracts.
Data and Pipeline Engineering: Design and operate resilient data across asynchronous systems (e.g. Kafka or similar event streams) queues and synchronous service APIs. Emphasize correctness idempotency fault tolerance and throughput at scale.
Product Ownership & Operational Excellence: Take full ownership of services in production including on-call participation proactive monitoring incident response and continuous improvements to reliability latency and scalability against defined service-level metrics.
Cross-Functional Collaboration: Partner closely with Product UX and engineering teams across the stack. Align with upstream and downstream dependencies define clear service contracts and make thoughtful trade-offs that balance product velocity with long-term technical durability.
Technical Communication & Documentation: Author high-quality design documents and technical proposals. Communicate decisions and status clearly to unblock teams and drive alignment. Conduct rigorous code reviews within and across teams to uphold best-in-class code quality maintainability and system integrity.
Quality & Sustainability: Champion effective testing strategies targeted automation and pragmatic engineering standards that scale beyond a single initiative.
Customer Impact Focus: Deliver backend capabilities that elevate media experiences including photos video and immersive tours and drive measurable improvements in customer engagement and product performance.
AI-Augmented Engineering Practice: Actively leverage modern AI development tools (e.g. Cursor Claude and similar assistants) to accelerate design implementation testing and debugging. Continuously build fluency in AI-assisted workflows and apply them responsibly to improve engineering velocity code quality and learning speed across the team
This role has been categorized as a teleworker position. Teleworkers do not have a permanent corporate office workplace and instead work from a physical location of their choice which must be identified to the Company. Employees may live anywhere in Mexico with availability to travel to Mexico City as we recommend attendance at occasional office events.
In addition to a competitive base salary and benefits this position is also eligible for bonuses depending on factors such as experience performance and location.
In addition to a competitive base salary and benefits this position is also eligible for equity awards based on factors such as experience performance and location.
Experienced backend engineer. You have a BS/MS in Computer Science (or equivalent practical experience) and 5 years building scalable backend services for consumer-facing products using Go Python TypeScript/JavaScript and/or Java.
Cloud-native and distributed systems practitioner. You have hands-on experience with Kubernetes event-driven architectures (Kafka or similar) Infrastructure as Code (e.g. Terraform) and AWS or comparable cloud platforms.
Systems-minded and pragmatic. You design reliable distributed systems and make sound trade-offs between speed and long-term durability.
Strong technical owner. You take responsibility from design through production operations continuously improving reliability performance and quality.
High engineering bar. You write clean maintainable code provide rigorous code reviews and elevate team standards.
Clear communicator. You document decisions well align cross-functional partners and explain complex ideas simply.
AI-forward and curious. You leverage modern AI tools to accelerate development and continuously improve your craft.
Customer-focused. You are motivated by building backend systems that power visible high-impact consumer experiences.
Nice to have:
Observability and operations: Instrument services with metrics logs and traces; set actionable alerts; maintain runbooks and improve reliability against clear targets over time.
Cloud and platform engineering: Use major cloud providers containers and infrastructure as code (e.g. Terraform) to streamline delivery and keep production systems stable.
Crossdomain collaboration: Partner with upstream AI/ML teams to introduce new media types and ship richer consumerfacing experiences
At Zillow were reimagining how people movethrough the real estate market and through their careers. As the most-visited real estate platform in the U.S. we help customers navigate buying selling financing and renting with greater ease and confidence. Whether youre working in tech sales operations or design youll be part of a company thats reshaping an industry and helping more people make home a reality.
Zillow is honored to be recognized among the best workplaces in the country. Zillow was named one of FORTUNE 100 Best Companies to Work For in 2025 and included on the PEOPLE Companies That Care 2025 list reflecting our commitment to creating an innovative inclusive and engaging culture where employees are empowered to grow.
No matter where you sit in the organization your work will help drive innovation support our customers and move the industryand your careerforward together.
Zillow Group is an equal opportunity employer committed to fostering an inclusive innovative environment with the best employees. We are committed to equal employment opportunity regardless of race color ancestry religion sex national origin sexual orientation age citizenship marital status disability gender identity or Veteran status. If you have a disability or special need that requires accommodation please contact your recruiter directly.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local law.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees supervisors and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees supervisors and staff to ensure exceptional customer service; and follow all federal state and local laws and Company policies. Criminal history may have a direct adverse and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above as well as the abilities to adhere to company policies exercise sound judgment effectively manage stress and work safely and respectfully with others exhibit trustworthiness and professionalism and safeguard business operations and the Companys reputation. Pursuant to the Los Angeles County Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.
Required Experience:
Senior IC
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