Site Associate Acton

Site Associate

Location: Acton

Working pattern: 15 hours per week Shift-based (Site hours between 7:00 AM 4:30 AM)

Pay: 13.83 per hour (20% uplift for hours worked after 10:00 PM)

Join us in our mission to transform the way people shop and eat where impact innovation and growth drives everything we do. Our Site Operations team powers the physical side of our marketplace through HOP (our rapid grocery delivery service) and Editions (our network of delivery-only kitchens). From launching new sites to ensuring operational excellence across markets we combine retail and hospitality expertise with operational rigour. If you thrive in hands-on environments and want to help redefine how food and groceries reach customerscome join us on the ground.

Were looking for a Site Associate to join our Acton this role youll help us maintain a high-standard environment for our restaurant partners and ensure orders move seamlessly from kitchen to rider.

Get to know our Site Operations team what drives us how we work and what you can expect.

What Youll Be Doing

Youll be joining the Editions team. Editions is our pioneering dark kitchens business partnering with brands like Wagamama and Starbucks to connect them with hungry customers through delivery-only hubs.

Heres what your day-to-day might look like:

• Maintain Site Excellence: Execute regular deep cleaning of equipment and communal areas to ensure health and safety standards are always met.

• Support Dispatch Operations: Run food from partner kitchens to the dispatch area and communicate effectively with riders to ensure fast delivery.

• Partner Support: Manage the pot wash and keep kitchen equipment clean and ready for use to help our restaurant partners stay efficient.

• Operational Safety: Participate in regular site checks with the management team to identify and resolve safety or cleanliness issues.

• Problem Solving: Identify bottlenecks in daily tasks and make recommendations to improve the flow of the site.

What Youll Need to Thrive

Our ideal candidate will bring strong expertise in some of these areas and curiosity to grow in others:

• A Positive Can-Do Attitude: You bring energy to the team and are driven to learn new skills.

• Reliability: You take pride in your punctuality and being a teammate others can count on.

• Adaptability: You are comfortable working autonomously and as part of a fast-paced team.

• Attention to Detail: You have a high standard for cleanliness and safety.

• Collaborative Spirit: You enjoy working alongside diverse partners and solving problems in real-time.

Our Interview Process

• Step 1: Apply Apply for any role youd like to be considered for. Were looking forward to hearing from you.

• Step 2: Online Assessment If your application is successful youll receive an assessment from our AI hiring assistant Maki People.

• Step 3: Initial Conversation One of our Recruitment team will get in touch to talk through your experience and what youre looking for next.

• Step 4: Final Onsite Interview Youll be invited to an onsite interview with one of our Site Managers to see the operation in action.

Why Join Us In Operations youre at the heart of our marketplace working directly with customers riders and partners to keep Deliveroo moving.

• See the impact of your work in real time: Solve problems as they happen turning challenges into positive experiences.

• Grow through doing: Develop leadership skills in a fast-paced environment with structured progression pathways.

• Be part of a tight-knit culture: Work in an environment that values support ownership and resilience.

• Flexibility that works for you: Shift patterns that include late-night uplifts and part-time hours.

What We Offer

• Free monthly Friday lunch on Deliveroo

• 25 days holiday (with increases based on service)

• Career development and access to learning opportunities

• Life assurance and wellbeing support

• Free Deliveroo Plusno delivery fees on your orders

Our Global Structure

Deliveroo is now part of DoorDash bringing together teams with even greater reach and ambition. Youll be part of a global team unlocking new possibilities in the world of food and retail delivery.

Diversity Equity and Inclusion At Deliveroo we know that a great workplace reflects the world around us. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age gender ethnicity disability sexual orientation or religion. If you require any reasonable adjustments during the recruitment process please contact us at .

Required Experience:

IC