Richmond Behavioral Healthhas a full-timepositionavailable for an Office Associate II in our Childrens Mental Health Divisionto perform intermediate administrative support work answering telephones and greeting visitors assisting clients providing general information typing documents preparing and maintaining files records and reports and related work as apparent or assigned
Job Duties:
Acts as receptionist; greets visitors; answers telephone; provides information; forwards calls to appropriate party; assists the public with the completion of standardized records or documents; directs visitors to appropriate party.
Types general correspondence memorandum reports schedules statistical tables reports case records and other materials from rough draft copy marginal notes or verbal instruction; checks items for clerical accuracy and completeness; processes clerical work requests.
Assists supports and provides safety precautions to clients; transports clients to appointments.
Responds to requests for information on agency services; assists with complaint resolution and provides feedback to coordinators.
Schedules client appointments; maintains office schedule.
Collects and distributes payroll; tracks and submits credit card purchase logs to Finance department; reviews purchase authorizations and submits to accounting for payment; verifies and processes invoices and submits for payment.
Sorts indexes and files material alphabetically numerically geographically or by other predetermined classification; reviews files for completeness.
Receives sorts processes and distributes incoming and outgoing mail overnight packages and other materials.
Operates a variety of standard office equipment; performs light maintenance on photocopy and postage equipment.
Orders and maintains inventory of supplies.
Knowledge Skills and Abilities
General knowledge of proper business English and spelling; ability to answer inquiries and assist the general public in a courteous manner; ability to understand and follow oral and written instructions; ability to quickly and accurately operate personal computer and word processing software; ability to establish and maintain effective working relationships with associates law enforcement medical personnel clients and the general public.
Required Experience:
IC
Join the Fearless! Richmond Behavioral Health Authority (RBHA) is licensed by the Virginia Department of Behavioral Health and Developmental Services and is the statutorily established public entity responsible for providing mental health, intellectual disabilities, substance abuse an ... View more