Client Services Coordinator – Support at Home
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Job Location:
Monthly Salary:
Posted on:
18 hours ago
Vacancies:
1 Vacancy
Job Summary
Join Our Team: Service Coordinator Support at Home
Franklin Fixed Term (11 months) Part-Time (0.8 FTE) Applications close: COB Sunday 8 March 2026.
About Us
Huon Regional Care has been proudly supporting the community since 1963 delivering high-quality aged and community care services across Southern Tasmania. With facilities in Franklin Dover and Nubeena we are dedicated to providing compassionate person-centred care that empowers older Tasmanians to live well.
About the Role
We are seeking a motivated and organised Service Coordinator to join our Support at Home team in Franklin. This role is central to the effective delivery of services across one or more geographic zones ensuring our clients receive timely and high-quality care in their own homes. You will lead the day-to-day scheduling and supervision of Personal Care Workers Domestic Workers and Home & Garden Maintenance Workers acting as the first point of support and guidance for frontline staff.
This is a permanent part-time position (0.8 FTE) with a strong focus on rostering workforce coordination staff support and ensuring compliance with the Aged Care Quality Standards and Support at Home guidelines.
Key Responsibilities
- Develop and manage efficient rosters and workforce allocations across service zones
- Supervise and support frontline workers including onboarding and performance monitoring
- Ensure services align with client care plans and meet regulatory and contractual requirements
- Monitor compliance with WHS policies and maintain up-to-date staff certifications
- Act as an escalation point for client concerns and support positive client experiences
Selection Criteria
Essential:
- 23 years experience in aged care disability or community services
- Strong skills in scheduling rostering and workforce coordination
- Leadership capability to mentor and support staff
- Sound problem-solving organisational and communication skills
- Certificate III in Aged Care or equivalent
- Current National Police Check (less than 3 months old)
- Working with Vulnerable People Card and Driver Licence
Desirable:
- Experience in a similar supervisory or scheduling role
Why Join Huon Regional Care
At Huon Regional Care youll join a supportive mission-driven team making a real difference in the lives of older Tasmanians. We offer:
- A values-led organisation grounded in respect compassion accountability and belonging
- Opportunities to shape service delivery during a time of sector transformation
- Professional development and career progression within a regional provider of choice
How to Apply
If you are committed to supporting older Tasmanians and have the experience to lead frontline care teams we encourage you to apply.
Submit your resume and a cover letter outlining your suitability for the role via the Apply Now button.
For further information or a copy of the Position Description please contact the People & Culture team at
Applications close: COB Sunday 8 March 2026.
Required Experience:
IC
Key Skills
- Time Management
- Developmental Disabilities Experience
- Intake Experience
- Mediation Experience
- Microsoft Outlook
- Customer Support
- Case Management
- Medical Terminology
- Alternative dispute resolution
- Child Protective Services
- Social Work
- Word Processing
