Customer Service Representative
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Job Location:
Monthly Salary:
Posted on:
23 hours ago
Vacancies:
1 Vacancy
Job Summary
Career Area:
FinanceJob Description:
Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar yourejoining a global team who cares not just about the work we do but also about each other. We are the makers problem solvers and future world builders who are creating stronger more sustainable communities. We dontjust talk about progress and innovation here we make it happen with our customers where we work and live. Together we are building a better world so we can all enjoy living in it.
The position requires the ability to perform any of these tasks when assigned based on business priorities workload distribution and operational needs.
Responsibilities:
- Preparing new contracts based on credit approval and delivering them to customers
- Assisting customers with requests related to active contracts (payments schedules insurance etc.)
- Processing asset registrations with local authorities Cooperating with the Legal team and external partners in cases involving asset repossession
- Explaining documentation pricing/quotations and product details to dealers and customers
- Issuing invoices/notifications for lease and loan contracts
- Coordinating the insurance process including claims handling with the external insurance broker
- Ensuring smooth and timely circulation of documents between dealers customers and Cat Financial
- Executing contract modifications (rescheduling assignments early buyouts)
Requirements:
- Minimum 12 years of relevant experience in a customer service function within a finance/banking or leasing organization (experience in a captive business model is a strong advantage)
- Bachelors degree in economics finance accounting or a related field
- Solid working knowledge of Excel and Word
- Good English skills (spoken and written)
- Strong customer focus
- Self-driven proactive and ambitious approach to responsibilities
- Ability to learn quickly and perform well in a fastpaced environment
- Strong interpersonal and communication skills; teamoriented mindset
- Availability work full on-site (5 days a week)
We offer:
- Full-time employment contract for indefinite period
- Monthly base salary and quarterly incentive compensation depending on individual performance & company results
- Meal holiday cultural gift vouchers within the established budget
- Individual medical insurance and corporate life & accidental Death insurance
- Extra holiday and days off
- An opportunity to work for the finance company of the worlds largest construction equipment manufacturer
Posting Dates:
February 24 2026 - March 9 2026Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply
Not ready to apply Join our Talent Community.
Required Experience:
Unclear Seniority
Key Skills
- Typing
- Data Entry
- Customer Service
- Basic Math
- Computer Skills
- Windows
- Banking
- Upselling
- Pricing
- Sanitation
- Cash Handling
- Stocking
About Company
Caterpillar is the world’s leading manufacturer of construction and mining equipment, diesel and natural gas engines, industrial turbines and diesel-electric locomotives.
