Customer Account Coordinator NV
Share
Job Location:
Monthly Salary:
Posted on:
13 hours ago
Vacancies:
1 Vacancy
Job Summary
Location: Remote (PacificTime Zone preferred)
Scheduled Hours 10:00am - 6:30pm
At BRECOflex CO. L.L.C. were strengthening support for our growing West Coast customer base. Were looking for a bilingual Customer Account Coordinator who will thrive on building relationships solving problems and driving this high-impact role youll serve as a key partner to our Western territory sales team ensuring customers receive fast accurate and solutions-focused support every step of the way.
What Youll Do:
- Manage customer inquiries via phone email and chat inquiries.
- Support outside sales teams with account management and Western territory coordination.
- Process customer orders ensuring accuracy and timely fulfillment.
- Respond to customer needs including technical product support quotes order updates and complaint resolution.
- Manage CRM records issue RGA/RMAs and handle returns precisely.
- Collaborate with vendors purchasing teams and internal departments to meet customer requirements.
- Ensure compliance with ISO 9001 standards in daily activities.
What Were Looking For:
- Education: A high school diploma or GED is required.
- Experience:
- Minimum 3 years in a customer service or account support role.
- Experience in manufacturing or industrial settings preferred.
- Skilled in CRM tools ERP systems (SAGE) and pricing programs.
- Proven ability to support customers and sales teams effectively.
- Experience with inventory and purchasing systems required.
- Experience with communication customer product needs and application.
- Pacific Time coverage for West Coast accounts.
- Skills:
- Fluent in Spanish and English (written and verbal).
- Proficient in Microsoft Excel/Google Sheets.
- Exceptional communication organizational and problem-solving skills.
Work Environment:
- Fully Remote work Scheduled hours Pacific Time (10:00 am - 6:30 pm).
- Must maintain a professional distraction-free home office environment.
- Ability to sit and work at a computer for extended periods of time.
- Must be comfortable handling a high volume of customer communication in a fast-paced environment.
- Frequent use of phone email chat video conferencing and other digital communication platforms.
Compensatiopn and Benefits:
- Salary Range:$21/hr- $22hr based on experience
- Medical Dental Vision Disability and Life Insurance
- Employer Paid Life Insurance for Employees
- Paid Time Off:Vacation Personal Sick Days
- 401(k) with Company Match
- Employee Assistance Program (EAP)
Our Mission
To deliver innovative high quality solutions through trusted partnerships empowered people and a culture of excellence that drives performance and value across every market we serve.
Ready To Apply
About BRECOflex
BRECOflex CO. L.L.C. is a trusted manufacturer of high precision timing belts and drive components serving diverse industries since 1989. As an ISO-certified company we prioritize innovation quality and continuous improvement in a collaborative high-tech environment.
Required Experience:
IC
Key Skills
- Time Management
- Marketing
- Microsoft Office
- Public Relations
- Customer Service
- Microsoft Outlook
- Microsoft Word
- Account Management
- Microsoft Powerpoint
- Microsoft Excel
- Social Media Management
- Sales Support
