Sr Manager, Operations Analytics

LendingClub

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profile Job Location:

Lehi, UT - USA

profile Monthly Salary: Not Disclosed
Posted on: 18 hours ago
Vacancies: 1 Vacancy

Job Summary

Current Employees of LendingClub: Please apply via your internal Workday Account

LendingClub Corporation (NYSE: LC) is the parent company of LendingClub Bank National Association Member FDIC. We are the leading digital marketplace bank in the U.S. having helped our nearly 5 million members secure over $90 billion in loans to refinance high-cost debt and achieve their financial goals. Members today have mobile-first access to a growing range of products and services designed to work seamlessly together to deliver value in new ways. Everyone deserves a better financial future and our team is committed to making that a reality. Join the Club!

About the Role

At LendingClub were committed to helping our members improve their financial health. The Senior Manager Operations Analytics leads the team responsible for delivering clear actionable performance insights across Service Sales Collections Banking and Back Office Operations.

You will partner closely with Operations and Finance leadership to translate complex data into strategic decisionsdriving operational excellence measurable financial impact and long-term operating leverage in service of improving the member experience. This role combines team leadership financial modeling and enterprise-level transformation in a fast-paced data-driven environment.

What Youll Do

  • Lead and develop a team of Operations Analysts establishing Operations Analytics as the source of truth for KPI insights across Operations

  • Deliver executive-ready reporting and performance diagnostics that highlight trends risks and opportunities

  • Build scalable reporting frameworks and analytics infrastructure that support frontline execution and enterprise visibility

  • Identify size and prioritize transformation initiatives quantifying cost savings productivity gains staffing implications and revenue enablement

  • Partner closely with Finance to develop business cases ROI models scenario analyses and investment trade-offs aligned to planning frameworks

  • Establish tracking mechanisms to measure realized vs. projected operational and financial impact

  • Provide analytical leadership for strategic initiatives including automation vendor strategy AI enablement and process redesign

  • Ensure data integrity metric consistency and governance across operational and financial reporting

About You

  • Bachelors degree in Data Analytics Business Computer Science Statistics Finance or a related quantitative field (Masters degree or MBA preferred) or equivalent experience

  • 610 years of progressive experience in Operations Analytics Business Analytics Strategy Finance or Consulting including experience leading analysts or cross-functional initiatives

  • Proven ability to lead and develop high-performing analytics teams and influence cross-functional stakeholders

  • Strong financial and operational acumen with demonstrated success translating operational improvements into measurable financial impact (cost savings efficiency gains ROI P&L outcomes)

  • Advanced analytical and modeling expertise including scenario analysis workforce/capacity planning and business case development

  • Strong executive presence with the ability to translate complex data into clear decision-ready insights and narratives

  • Experience partnering with senior leaders to drive strategic initiatives and enterprise-level transformation

  • Advanced proficiency in Excel and PowerPoint with strong SQL and Tableau experience (Python a plus)

  • Familiarity with contact center performance metrics (AHT occupancy adherence shrinkage) and/or financial operations productivity metrics (throughput turnaround time)

  • Financial services experience preferred (Personal Loans Credit Cards Banking); Lean / Six Sigma or formal process improvement experience a plus

Work Location
Lehi Utah

The above locations are eligible offices for this locations have been determined to foster in-person collaboration with this roles team or the related business lines. We utilize a hybrid work model and our teams are in-office Tuesdays Wednesdays and -person attendance is essential for this roles success and remote placement will not be offers relocation based on actual job level.

Time Zone Requirements
Primarily MT

While the position will primarily work local hours LendingClub is headquartered in Pacific Time and our ideal candidate will be flexible working across time zones when necessary.

Travel Requirements
Monthly/quarterly/as needed travel to LendingClub offices and/or other locations as needed.

Compensation
The target base salary range for this position is 1000. The base salary of the role will be determined by job-related knowledge experience education skills and location. Base salary is just one part of LendingClubs Total Rewards package. You may also be eligible for long-term awards (equity) and an annual bonus (which is based on company performance employee performance and eligible earnings).

Were creating new financial services solutions for our members based on fairness simplicity and heart and we treat our employees the same way. We offer a competitive benefits package that includes medical dental and vision plans for employees and their families 401(k) match health and wellness programs flexible time off policies for salaried employees up to 16 weeks paid parental leave and more.

#LI-Hybrid
#LI- SS1


LendingClub is an equal opportunity employer and dedicated to diversity equity and inclusion in the workplace. We do not discriminate on the basis of race religion color national origin sex (including pregnancy childbirth reproductive health decisions or related medical conditions) gender gender identity gender expression sexual orientation age marital status veteran status disability status political views or activity or other applicable legally protected characteristics. We believe that a variety of perspectives will make our teams and business stronger as we work together to transform the traditional banking system.

We are committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability please contact us at


Required Experience:

Manager

Current Employees of LendingClub: Please apply via your internal Workday AccountLendingClub Corporation (NYSE: LC) is the parent company of LendingClub Bank National Association Member FDIC. We are the leading digital marketplace bank in the U.S. having helped our nearly 5 million members secure ove...
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Key Skills

  • Adobe Analytics
  • Data Analytics
  • SQL
  • Attribution Modeling
  • Power BI
  • R
  • Regression Analysis
  • Data Visualization
  • Tableau
  • Data Mining
  • SAS
  • Analytics

About Company

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We’re rewriting the rules of traditional banking, and we only win when our customers succeed. Personal loans up to $60,000, savings, CDs and more. Check your rate online in minutes without impacting your credit score.

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