Commercial Operations Support Specialist

Commercial Operations Support SpecialistAbout NRTAt NRT we build more than solutions: we build up each is a worldwide leader in future-ready FinTech and Information Technology designed to elevate and enhance the enterprise gaming industry. Our next-generation solutions encompass every aspect of the modern integrated resort including secure payment systems AML compliance and reporting tools credit information and electronic marker services to intelligent and engaging table game platforms dynamic financial and marketing kiosks and our completely customizable digital gamification and mobile experiences. NRT has acquired JOINGO a revolutionary resort app engagement platform dedicated to unifying guest experiences offering a seamless experience from booking to checkout through App Builder which has more than 100 third-party integrations which are unmatched in the strategic partnerships have resulted in the most convenient reliable and secure omni-channel payment ecosystem in the industry. Our collective solutions are used by casinos race and sports operators lotteries banks and retailers-- globally-- to dazzle their believe in the value of connection and community. Our diversity in skills and background make us a unique and formidable culture. We encourage the growth of individual development and recognize that our success depends on developing each other. To stand firm is to stand combined innovation and success is rewarded through competitive salaries paid time off individual growth plans community sharing collaboration Health Benefits (including medical vision dental EAP etc) and more. We provide training product knowledge demos tiered-lever skill building development workshops teambuilding exercises webinars and more. Joining NRT is more than a job-- its an opportunity to grow and learn more about who we are and what we do visit our website Commercial Ops Support Specialist is an integral front line service point for the sales department whose primary mandate is to be able to receive process and (if needed) expedite orders quotation requests information requests etc. from our clients. Outbound tele-sales and lead generation are also primary to the Commercial Operations Manager the incumbent will be working in conjunction with other business units at NRT to be able to disseminate information about a sale and gather updates on progress. The incumbent will be working with our CRM to update progress with each CompetenciesCommunicationAchievement/Results OrientedTeamworkInitiativeCustomer serviceFlexibility/AdaptabilityProblem SolvingBuilding relationshipsJob Responsibilities:Maintain a high-level working knowledge of all Company products and servicesFollow up on required documentation and forms needed to process a saleAbility to work with in-house software programs such as: BlueLink Accounting systemIdentify and update potential prospects for new markets/products in Business Solutions and Business Development team in preparing ROI models quotes and proposals as required. Serve as backup support to Business Solutions and Business Development team; especially when they are traveling / out of the duties/projects as assigned by managementSkills Required:Excellent proficiency with Microsoft products (Outlook Word Excel PowerPoint)Excellent oral and written communication and interpersonal skillsAbility to work proactively and in a high pressure environmentExceptional organizational and multitasking skills; with the ability to prioritize a variety of responsibilitiesAbility to work both independently and collaboratively as part of a team.A solid background with inside sales / sales support / administration preferably from an information technology environmentEmployment Requirements:Strong knowledge of MS OfficePrevious experience working with (an asset)Complete fluency in the English languageA diploma in an applicable field is preferred3years experience in a similar role#INDHP