Automotive Express Service Advisor
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Job Location:
Wake Forest, NC - USA
Monthly Salary:
Not Disclosed
Posted on:
16 hours ago
Vacancies:
1 Vacancy
Job Summary
Capital Chevrolet of Wake Forestis looking for a motivated and customer-focused Express Service Advisor to join our growing service team! If you thrive in a fast-paced environment enjoy helping customers and want to build a career in the automotive industry wed love to meet you.
What Youll Do:
- Greet service customers promptly and professionally
- Guide customers through our Express Service process (oil changes tire rotations basic maintenance etc.)
- Accurately write repair orders and document customer concerns
- Communicate service recommendations and timelines clearly
- Coordinate with technicians to ensure timely and quality vehicle service
- Provide exceptional customer service from check-in to checkout
- Follow up with customers to ensure satisfaction
What Were Looking For:
- Previous customer service experience required (automotive experience preferred)
- Strong communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Detail-oriented with strong organizational skills
- Basic knowledge of automotive maintenance services is a plus
- Valid drivers license and clean driving record
Why Join Capital Chevrolet of Wake Forest
- Competitive pay plan
- Health dental and vision insurance
- 401(k) with company match
- Paid Time Off (PTO)
- Career growth opportunities
- Supportive team-oriented work environment
Why Capital
With 20 automotive and powersports franchises and more than 1500 employees CAPITAL is more than a company - its a community. We take pride in our tradition of excellence while building a forward-thinking family-owned culture that supports growth innovation and success. We also proudly support veterans and military personnel in their career journeys.
At Capital Chevrolet of Wake Forest we pride ourselves on delivering an outstanding customer experience - and that starts with our team. If youre ready to take the next step in your automotive career apply today!
At Capital Auto Group we are committed to creating a diverse and inclusive workplace. We embrace equal opportunity in all aspects of employment and do not discriminate based on race color religion sex national origin age disability or any other protected status. We value the unique perspectives and contributions of every employee and strive to foster a culture where everyone feels respected and empowered.
Required Experience:
Unclear Seniority
Key Skills
- Sales Experience
- Time Management
- Order Management System
- Customer Service
- Dealership Experience
- GM Vehicles
- Retail Sales
- Tire Service
- Automotive Repair
- OSHA
- Service Writing
- Automotive Service
About Company
CAPITAL is seeking a proactive and customer-focused individual to join our team as an Automotive Porter/Valet. This role's main responsibility is to ensure a po...
