Launch Manager Newcastle
Share
Job Location:
Monthly Salary:
Posted on:
Vacancies:
Job Summary
Launch Manager (North East)
Join us in our mission to be the definitive food company. At Deliveroo we are transforming the way the world eats by making food more convenient and accessible. Our UK & Ireland (UK&I) market is our most mature globally acting as the engine room for strategic and operational innovation. Within the Regional team we are the local experts managing the delicate balance between restaurants consumers and riders to ensure every neighbourhood has access to the best selection possible.
Were looking for a Launch Manager to join our North East team. While you will be based in our Leeds office you must be living in Newcastle Middlesbrough or Sunderland as you will spend the majority of your time (34 days per week) on the ground in your cities driving growth and leading a high-performing sales team.
What Youll Be Doing
As the business owner of Growth KPIs and Consumer Value Proposition (CVP) metrics for your cities you will act as a strategic leader and a boots on the ground operator.
Strategic Ownership: Own the performance of your cities across all segments. Youll identify cuisine gaps and competitive weaknesses building precise plans to ensure Deliveroo remains the top choice for local customers.
Sales Leadership: Directly manage and coach a sales team of 9. Youll provide the structure and direction needed to ensure every team member hits their monthly targets and develops their commercial skills.
Operational Excellence: Set the agenda for Account Managers in your area focusing on critical metrics like signage menu completeness and order rejection rates to improve the overall merchant and customer experience.
Tactical Initiatives: Lead high-impact projects (such as the Drax project) involving sprints on city metrics and in-person marketing activations.
Guerrilla Marketing: Identify local marketing opportunities and work with central teams to execute guerrilla activities that build brand presence and drive consumer demand in the North East.
What Youll Need to Thrive
We are looking for a self-starter who thrives in ambiguity and has a strong bias for action:
Proven Leadership: Experience managing direct reports or significant experience in coaching mentoring and project leadership.
Commercial Track Record: A history of delivering outstanding commercial results in account management sales or strategy roles.
Data Fluency: Comfortable using data to diagnose city-level performance issues and identifying clear paths for improvement.
North East Expertise: Deep knowledge of the local landscape in Newcastle Sunderland or Middlesbrough.
Organisation & Grit: Well-organised and hardworking with the flexibility to balance 34 days in the field with 12 days of office or home-based work.
Residency: Must be based in Newcastle Middlesbrough or Sunderland.
Why Join Us
At Deliveroo youll solve complex real-time challenges in a three-sided marketplace. Working here you can expect to:
Take Direct Ownership: Have the autonomy to run your cities like your own business.
Lead at Pace: Work in a high-growth environment where your decisions have immediate impact.
Scale Your Career: Join a leadership role within our most mature global market.
Diversity Equity and Inclusion
At Deliveroo we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger more creative and better at what we do. Were committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age gender ethnicity disability sexual orientation gender identity socio-economic background religion or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles or if you require any reasonable adjustments during the recruitment process please contact our recruitment team at and well be happy to help ensure you have a fair and equitable experience.
Required Experience:
Manager
