Billing & Order Entry Admin
Share
Job Location:
Monthly Salary:
Posted on:
16 hours ago
Vacancies:
1 Vacancy
Job Summary
You will play an active role in ensuring that our customers receive a first-class service addition you work independently in a structured manner and working on various contract administrative tasks. You will act as a partner for our sales and project management teams and be responsible for our install and service contracts. You will maintain a high level of customer service and answer contractual queries.
Primary Duties:
- Managing and processing orders.
- Reviewing & managing contracts data in our ERP system and monitoring they are following company policies.
- Processing data for new orders and order modifications.
- Create billing invoices and credit notes.
- Preparing & sending indexation renewal letters to customers.
- Requesting guarantees for the placed orders.
- Completing commercial correspondence and supporting project managers with order related matters.
- Communication verbally and in writing in English and Dutch or French or German or Italian.
- Be the first point of contact for contractual questions from our customers.
- Checking contracts and approvals in our CRM tool.
- Support and manage dispute resolution.
- Communicating proactively with clients.
- Run calculations for customer offers.
Job Requirements:
Required:
- Fluency in English and Spanish
- Excellent verbal and written communication skills.
- Ability to effectively communicate with internal and external customers.
- Excellent proficiency with MS Office suite.
- Effective time management in order to meet deadlines.
- A positive attitude and ability to provide an excellent customer service.
- Ability to work independently and to carry out assignments to completion.
- A team player who enjoys working in a team environment.
- Minimum experience working in an administrative role preferably within Finance or Legal.
Preferred:
- Previous experience in finance customer service order to cash quote to cash accounts receivable billings disputes collections contract administration or legal related work.
- High proficiency with MS Excel.
#LI-DD1
Key Skills
- Lpc
- ABAP
- Benefits & Compensation
- Investor Relations
- ITIL
- Art
About Company
Johnson Controls is a global diversified technology and multi industrial leader serving a wide range of customers in more than 150 countries. Our 120,000 employees create intelligent buildings, efficient energy solutions, integrated infrastructure and next generation transportation sy ... View more
