Technical Service Admin Support (Contrato de sustitución de persona trabajadora)

At Johnson & Johnsonwe believe health is everything. Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented treated and curedwhere treatments are smarter and less invasive andsolutions are our expertise in Innovative Medicine and MedTech we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow and profoundly impact health for more at .

As guided by Our Credo Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson we respect the diversity and dignity of our employees and recognize their merit.

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About Orthopaedics

Fueled by innovation at the intersection of biology and technology were developing the next generation of smarter less invasive more personalized treatments.

Are you passionate about improving and expanding the possibilities of Orthopaedics Ready to join a team thats reimagining how we heal Our Orthopaedics teams help keep more than 6 million people moving each year while delivering clinical and economic value to surgeons and healthcare systems. Our teams build solutions for joint reconstruction; trauma and craniomaxillofacial; sports extremities and elective foot and ankle; spine; and robotics and digital surgery.

Your unique talents will help patients on their journey to wellness. Learn more at are searching for the best talent for a Technical Service Admin Support (Employee Replacement Contract).

The position provides administrative and operational support to internal teams within the customer service function ensuring accuracy timeliness and quality of deliverables through routine processes. The role supports high standards of professionalism efficiency personal communication discretion and independent judgment.

Responsibilities:

• Contributes to the Technical Field Service support function under general supervision following routine administrative processes to ensure accuracy timeliness and quality of deliverables.

• Provides support for internal teams in the customer service function and assists in the achievement of operational targets by executing tasks that are typically routine.

• Composes and manages work orders using computer systems to track time and expenses for field service jobs.

• Responds to customer requests for emergency service and supports the coordination of related activities.

• Performs parts inventory maintenance to ensure required parts are available when needed for repairs.

• Inspects equipment to identify malfunctions or defects (e.g. clogged fuel filters leaking oil pans) and escalates findings as needed following standard procedures.

• Demonstrates Johnson & Johnsons Leadership Imperatives and Credo in day-to-day work and interactions.

Requirements:

• Bachelors Degree (Business Administration Industrial Management preferred)

• Fluent English (spoken and written) to support communication and documentation needs.

• Experience or working knowledge of ERP/CRM platforms such as SAP JDE (JD Edwards) and Salesforce.

• Solid office productivity skills (Ofimática): Excel Outlook Word (and related tools) for daily tracking reporting and coordination.

• Professional communication discretion attention to detail and ability to work with routine processes in a structured environment.

• Operates under general supervision within the Technical Field Service unit collaborating closely with internal customer service and field teams.

Johnson & Johnson announced plans to separate our Orthopaedics business to establish a standalone orthopaedics company operating as DePuy Synthes. The process of the planned separation is anticipated to be completed within 18 to 24 months subject to legal requirements including consultation with works councils and other employee representative bodies as may be required regulatory approvals and other customary conditions and approvals.

Should you accept this position it is anticipated that following conclusion of the transaction you would be an employee of DePuy Synthes and your employment would be governed by DePuy Synthes employment processes programs policies and benefit that case details of any planned changes would be provided to you by DePuy Synthes at an appropriate time and subject to any necessary consultation processes.

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