Services Project Manager I

Position Summary

The Project Manager I for the Services Team will work under the direction of a Sr. Project Manager on assigned projects. The primary focus of this role will be managing integration staging delivery and Installation of hardware products and solutions at customer locations. Responsibilities include but are not limited to planning scheduling executing reporting and meeting financial targets on assigned custom services projects. The position will require providing project management direction to both Toshiba and 3rd Party resources. This role will also require managing Change Control processes. The selected candidate should be a skilled communicator at multiple levels and with customers and be able to use experience tools and methodologies to achieve expected project results and customer satisfaction (on-time within budget within expectations).

This job opening is not eligible for immigration/work visa sponsorship

Responsibilities

• Develop project plans - Leads a delivery team on small to medium projects or as a segment of a larger engagement. Develops and manages project plan and resources. Review and understand project Scope develop project plan and schedule. Create project database.
• Project Execution - Manages task assignments and conducts team meetings. Communicates project status internally and with customer and conducts status meetings. Produces and distributes project documentation. Maintain project database and project documentation throughout the project. Monitors and controls project and manage day-to-day execution activities. Identify issues and tracks to resolution. Manages Change Control. Manages cost/schedule/resource variances. Responsible for managing completion of project tasks according to contract deliverables. Effectively manages project cost & communicates project financials accurately per the operations team.
• Identify resource requirements. Establish project team and communicate project plan. Manages the work of TGCS project resources and subcontractor personnel. Conducts lessons learned sessions with project team.
• Ensures client expectations are met/exceeded. Establishes client follow-up/monitor process. Interfaces with team leadership and external teams as appropriate to complete tasks.
• Perform other related duties as assigned.

Areas of Experience & Preferred Skills

• Bachelors degree with 2 years of experience or commensurate experience.
• 1 years of Project Management experience preferably in retail industry particularly store operations.
• Ability to work within a project team environment where results will be based on cooperation with and/or influence of others
• 2 years of experience in a project execution environment (retail environment preferred)
• 2 years of experience in the deployment project life cycle equipment procurement staging delivery installation and installation support
• 1 years of experience using project database tools (QuickBase preferred)
• Microsoft Office tools experience including Microsoft Project
• Must have history of meeting and exceeding challenging objectives
• Results driven with a focus on project success revenue and costs
• Ability to work successfully in a diverse team environment
• Strong written and oral communication skills
• Strong sense of urgency and driving issues to closure with a focus on successful results. Strong work ethic.
• Meets deadlines and produces high quality work
• Ability to multitask and prioritize assignments.
• Strong relationship building skills both internal and external.
• Relates to people in an open friendly accepting manner
• Able to optimize use of available resources
• Adaptable to change based on business needs
• Skilled in problem solving
• Experience gathering and documenting functional requirements
• Customer facing experience
• Services background
• Strong interpersonal skills are critical in this customer-facing role
• PMP Certification or demonstrated plan to achieve

About the Company:

Toshiba Global Commerce Solutions is a dynamic billion-dollar global company based in Research Triangle Park NC providing retail store solutions to your favorite brands. Have you ever been in a hurry and made use of the self-checkout at Lowes Foods earned fuel rewards at Kroger or just paid for purchases at retailers such as Walmart Michaels Carrefour The Gap Calvin Klein Boots Cencosud BJs or Costco These are just a few examples of our in-store solutions and impressive customer base that made us the worlds installed market share leader.

The nature of retail is changing quickly so if you share our Together Commerce vision of a seamless two-way participatory shopping experience lets get together to drive the new economy.

Toshiba Global Commerce Solutions Inc. offers a competitive salary and generous benefits package including the following:

• Group health coverage (medical dental & vision)
• Employee Assistance Programs
• Pre-tax spending accounts
• 401(k) plan (with company match)
• Company provided life insurance
• Pet Insurance
• Employee discounts
• Generous paid holiday schedule paid vacation & sick/personal days

EEO:

Toshiba Global Commerce Solutions is an equal opportunity/affirmative action employer that evaluates qualified applicants without regard to age ancestry color religious creed disability marital status medical condition genetic information military or veteran status national origin race sex gender gender identity gender expression and sexual orientation or any other protected factor. We also consider qualified applicants regardless of criminal histories consistent with legal requirements.

Individuals who need a reasonable accommodation because of a disability for any part of the employment process should email to request an accommodation

DIVERSITY EQUITY & INCLUSION:

We at Toshiba Global Commerce Solutions firmly believe that our people are an integral part to the success of our customers. Furthermore were committed to Diversity Equity and Inclusion for all our people as highlighted by our5 Core Principles (Create Outreach Foster Belonging Unleash Opportunity Diverse Cultural Engagement and Culture of Transparency). Were passionate about our customersthe retail industry and becoming a more responsible company as we help create a brighter future.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about discussed or disclosed their own pay or the pay of another employee or applicant. However employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information unless the disclosure is (a) in response to a formal complaint or charge (b) in furtherance of an investigation proceeding hearing or action including an investigation conducted by the employer or (c) consistent with the contractors legal duty to furnish information. 41 CFR 60-1.35(c)