Embedded Technology Coordinator
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Job Location:
Austin, TX - USA
Monthly Salary:
Not Disclosed
Posted on:
7 hours ago
Vacancies:
1 Vacancy
Job Summary
As the Technology Coordinator youll be providing critical technological support to a 24/7 team of analysts operating across the USA UK and APAC. Youre now part of a tight-knit operation that delivers actionable intelligence and strategic advice to decision makers.
Your role will focus on supporting the Crisis Management Projects & Technology team in administering and developing key crisis response systems with a particular emphasis on the Everbridge Visual Command Center (VCC) and other related tools. Your interest in crisis response technology will be essential in helping the team maintain and enhance system capabilities.
Youll be working on site at our clients offices in Austin TX during core hours of Monday to Friday 9:00 AM to 5:00 PM. Please note that there may be occasional requirements to support out-of-hours or weekend operations during crisis events.
Day-to-day youll be directed by the clients security leadership while also reporting to Sibyllines Embedded Operations Team. Youll receive full support from our head office including access to training and professional development resources to help you succeed in your role.
Essential Functions / Responsibilities
Develop super-user knowledge of Visual Command Center Everbridge Veoci and other tools
Support strategic and tactical management of key vendor development timelines and roadmaps to support Global Threat and Crisis Management
Manage projects for technology enhancements
Support project management for non-technology related projects as required
Build workflows policies and training to support crisis communications
Gather and synthesize requirements from GTCM tool users for new enhancements (new data feeds integrations feature adds)
Support technology budget planning and maintenance
Coordinate with the client Information Systems & Technology team external vendor and other client specific teams to drive development efforts
Support testing and quality control of technology
Benchmark to establish industry best practices and apply for team
Other duties as assigned.
Qualifications :
Knowledge Skills and Abilities
Advanced presentation software skills and visual creative skills (Keynote or similar software experience preferred)
Organized self-starter with time management skills
Strong written and verbal communication skills
Ability to provide concise briefings to management with short turn-around times
Ability to distill complex ideas into simple requirements and communicate efficiently
Curiosity for technology (technical/engineering skills NOT required)
Capable of performing well under stress and within tight deadlines
Ability to see around corners anticipate challenges and propose solutions
Qualifications
Bachelors degree in Computer Science Information Technology Business Administration Project Management or a related field; Masters degree preferred or equivalent professional experience.
Project management experience and experience with Wrike preferred.
Requires the ability to work flexible hours including evenings weekends and holidays as operational needs dictate.
Additional Information :
Work Environment/Physical Requirements
This position is moderately self-directed and requires understanding and compliance with company policies procedures and values. The position works in an on-site office environment utilizing a computer and standard office equipment. While performing the duties of this job the employee is regularly required to interact collaboratively with the team and stakeholders and communicate via phone videophone or text messaging. The employee may be required to occasionally lift and/or move up to 20 pounds. The position may require travel up to 5%.
Benefits
- Salary: $102000 Annually
- Medical Insurance - Sibylline pays 80% of premiums Employee pays 20%
- Dental Insurance Fully Employee Paid
- Vision Insurance Sibylline pays 100% of employee premiums Employee pays for additional family members
- Flexible Spending Account and Dependent Care Spending Account
- Long Term/Short Term Disability Sibylline pays 100% for employees
- Basic Life and AD&D Insurance Sibylline pays 100% for employees
- 401(k) with up to 5% company matching
- 20 days of PTO Accrued during the year
- 3 days front loaded sick days per year
- Employee Assistance Plan (EAP)
Interview Process
Initial call with our Talent Acquisition team member
Timed written assessment (arranged at the time that suits you) to test writing and analytical capability
Panel interview with some of the team members and hiring managers at Sibylline
Meet and Greet with the client
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Network security
- Active Directory
- Customer Service
- Information Technology
- desk support
- Access Points
- Windows
- Phone Calls
- Troubleshoot
- User Accounts
- laptops
- Setup
- hardware
- Technical Support
About Company
About SibyllineSibylline is a leading intelligence and strategic risk consultancy in the security sector. Since 2010 we have supported businesses, governments and NGOs through the provision of high-quality risk analysis, due diligence and consultancy services. The firm provides an inn ... View more
