Call Quality Evaluator
Share
Job Location:
Monthly Salary:
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Location: Beirut
Coverage: MENA Full-time Office-based
Were looking for a detail-oriented Call Quality Evaluator / Monitor to join our Customer Solutions team. Youll be responsible for monitoring and evaluating customer calls ensuring quality standards and helping improve overall customer experience.
Key Responsibilities:
Evaluate and score customer calls based on quality standards
Analyze call recordings and identify improvement areas
Prepare quality reports and provide constructive feedback
Requirements:
Bachelors degree in Business Communications or related field
Strong analytical and listening skills
Attention to detail and objective judgment
Languages:
Arabic native or near-native
English Upper-Intermediate
French Upper-Intermediate
Salary: 700750 performance-based bonus
Benefits: Corporate meals
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Interventional Radiology
- ASP.NET
- Informatica
- Information Technology Sales
- Instrument Maintenance
About Company
Jobs for Humanity paves the way to a fairer future for all by connecting historically underrepresented talent to welcoming employers. Through the combination of cutting-edge recruiting technology and expert D&I consultation, Jobs for Humanity makes inclusive hiring seamless, scalable, ... View more
