VP, Product Design & User Experience
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Job Location:
Lausanne - Switzerland
Monthly Salary:
Not Disclosed
Posted on:
18 hours ago
Vacancies:
1 Vacancy
Job Summary
Nexthink is looking for an Executive-level UX leader (Head of UX / VP UX) with experience owning end-to-end user experience for a B2B SaaS or platform product at scale. Youll be a core partner to the CPO Engineering leadership and GTM stakeholders to shape product strategy accelerate momentum and ensure UX decisions directly drive adoption retention differentiation and revenue.
This is an AI-forward role: youll bring deep conviction and hands-on experience building AI-driven products including agentic experiences where orchestration trust explainability control and human-AI collaboration are central to the UX.
Open to supporting candidates with Relocation and consider alternate Nexthink Hub locations: Madrid London Paris
- Proven ability to critically assess an existing UX Product and Research organization identify gaps (skills structure process culture) and evolve it pragmatically rather than resetting it blindly
- Strong systems thinker who can balance design quality speed and business impact in a complex product ecosystem
- Highly forward-facing profile: comfortable representing UX externally with customers partners analysts and at industry events; able to credibly articulate product vision and design philosophy
- Deep conviction and hands-on experience with AI-driven products with a clear point of view on UX for AI agents automation and human-in-the-loop systems
- Actively embraces AI in their own ways of working (design research prototyping iteration collaboration) not just as a product topic but as an operational advantage
- Experience designing for agentic experiences: orchestration trust explainability control and collaboration between humans and AI
- Strong collaborator with Product and Engineering leadership; capable of shaping product strategy not just executing on it
- Track record of building mentoring and scaling senior design leaders and multidisciplinary UX teams (design research content systems)
- Comfortable operating in a global multicultural organization and influencing without relying on hierarchy
- Able to challenge assumptions constructively bring fresh external perspectives and raise the UX bar while respecting what already works
- Pragmatic business-aware mindset: understands how UX decisions drive adoption retention differentiation and revenue
- Experience in enterprise or employee-facing products is a strong plus especially in data-rich or complex domains
Qualifications :
- 10 years of progressive experience in UX / Product Design with significant leadership experience in enterprise B2B SaaS environments
- Proven track record of building scaling and developing high-performing UX and Product Design teams
- Demonstrated ability to define and execute design strategy for complex data-rich platforms serving enterprise customers
- Strong systems-thinking mindset with experience designing across multi-product ecosystems and platform architectures
- Experience partnering closely with Product Management and Engineering to influence roadmap prioritization and delivery
- Deep understanding of user research methodologies design systems prototyping and data-informed decision making
- Experience designing for AI-driven automation or analytics-based products is strongly preferred
- Strong executive presence with the ability to represent design vision internally and externally with customers and industry stakeholders
- Passion for mentoring and developing diverse design talent
- High integrity strong commercial awareness and a customer-centric mindset
- #LI-Hybrid
Additional Information :
We are the pioneers and trailblazers of a global IT Market Category (DEX) that is shaping the future of how the world works giving our customers IT Teams total digital visibility across their enterprise. Our innovative solutions integrate real-time analytics automation and employee feedback across all endpoints. This enables our IT teams to solve complex technical challenges create ever more productive workplaces and deliver happy satisfied employees in the digital workplace.
With over 1200 employees across 5 continents Nexthink operates as One Team connecting collaborating and innovating to continuously grow. We call our employees Nexthinkers and our commitment to diversity inclusion and equity is second to none. We currently have over 75 nationalities working with us from all cultures and backgrounds speaking many different languages.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Computer Science
- user experience
- User Interface
- SME
- CSS
- Interaction Design
- Windows
- Android
- Usability Studies
- Visual Design
- HTML
- User Research
- JavaScript
- Web Services
- Wireframes
About Company
Nexthink is the leader in digital employee experience management software. The company provides IT leaders with unprecedented insight allowing them to see, diagnose and fix issues at scale impacting employees anywhere, with any application or network, before employees notice the issue ... View more
