System SW Lab Operations Manager

Primary Function of Position

The System Software Lab Operations Manager is responsible for planning maintaining and managing the lab environments that support MP product development and testing activities. This role ensures efficient and productive lab usage and is accountable for the operational excellence and readiness of the labs.

Essential Job Duties

Lab Operations:

• Oversee daily lab activities monitor system health and coordinate prompt resolution and repair of issues.
• Analyze and track hardware failures identify non-conformance trends and develop preventive maintenance workflows.
• Manage lab inventory equipment maintenance scheduling for upgrades and calibrations.
• Drive operational improvements to increase lab efficiency; propose and develop new tools dashboards and applications.
• Optimize processes for maintaining V&V test environments and collaborating with the V&V team to identify and address test environment gaps.
• Conduct Hardware Change Production Equivalence Analysis.

Strategic Resourcing & Planning:

• Manage system reservations and allocate lab resources for multiple testing activities (V&V reliability automation DUT etc.).
• Support budget planning for end-of-life projects old hardware upgrades new hardware purchases and loaner expenses. Lead the obsolescence process for outdated hardware.
• Oversee lab layout planning and setup for efficient workflow and resource utilization.     

Lab & Team Management:

• Establish and enforce lab guidelines and protocols.
• Supervise lab staff including engineers and technicians fostering a culture of safety accountability and continuous improvement.

Qualifications :

Required Skills and Experience

• Demonstrated organizational and follow-through skills.
• Experience in lab management or technical operations (device/system labs).
• Proficiency with hardware and software configuration control.
• Strong analytical skills in failure analysis and process improvement.
• Initiative in solving problems and enhancing lab efficacy.
• Effective collaboration across hardware software platforms and release teams.
• Budget management and resource allocation experience

Required Education and Training

• Bachelors degree with 6 years of experience or Masters with 4 years. Plus minimum 2 years leadership experience.

Preferred Skills and Experience

• Experience in lab design setup and maintenance
• Experience in team management

Working Conditions

• None

Additional Information :

Due to the nature of our business and the role please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19.  Details can vary by role.

Intuitive is an Equal Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees and prohibit discrimination and harassment of any type without regard to race sex pregnancy sexual orientation gender identity national origin color age religion protected veteran or disability status genetic information or any other status protected under federal state or local applicable laws.

Mandatory Notices

U.S. Export Controls Disclaimer:  In accordance with the U.S. Export Administration Regulations (15 CFR 743.13(b)) some roles at Intuitive Surgical may be subject to U.S. export controls for prospective employeeswho are nationals from countries currently on embargo or sanctions status.

Certain information you provide as part of the application will be used for purposes of determining whether Intuitive Surgical will need to (i) obtain an export license from the U.S. Government on your behalf (note: the governments licensing process can take 3 to 6 months) or (ii) implement a Technology Control Plan (TCP) (note: typically adds 2 weeks to the hiring process).  

For any Intuitive role subject to export controls final offers are contingent upon obtaining an approved export license and/or an executed TCP prior to the prospective employeesstart date which may or may not be flexible and within a timeframe that does not unreasonably impede the hiring need. If applicable candidates will be notified and instructed on any requirements for these purposes. 

We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.

Preference will be given to qualified candidates who do not reside or plan to reside in Alabama Arkansas Delaware Florida Indiana Iowa Louisiana Maryland Mississippi Missouri Oklahoma Pennsylvania South Carolina or Tennessee.

We provide market-competitive compensation packages inclusive of base pay incentives benefits and equity. It would not be typical for someone to be hired at the top end of range for the role as actual pay will be determined based on several factors including experience skills and qualifications. The target compensation ranges are listed.

Remote Work :

No

Employment Type :

Full-time