Processing Specialist (5) Financial Intelligence Services

Processing Specialist (Financial Call Center Clerk)About NRTAt NRT we build more than solutions: we build up each is a worldwide leader in future-ready FinTech and Information Technology designed to elevate and enhance the enterprise gaming industry. Our next-generation solutions encompass every aspect of the modern integrated resort including secure payment systems AML compliance and reporting tools credit information and electronic marker services to intelligent and engaging table game platforms dynamic financial and marketing kiosks and our completely customizable digital gamification and mobile experiences. NRT has acquired JOINGO a revolutionary resort app engagement platform dedicated to unifying guest experiences offering a seamless experience from booking to checkout through App Builder which has more than 100 third-party integrations which are unmatched in the strategic partnerships have resulted in the most convenient reliable and secure omni-channel payment ecosystem in the industry. Our collective solutions are used by casinos race and sports operators lotteries banks and retailers-- globally-- to dazzle their believe in the value of connection and community. Our diversity in skills and background make us a unique and formidable culture. We encourage the growth of individual development and recognize that our success depends on developing each other. To stand firm is to stand combined innovation and success is rewarded through competitive salaries paid time off individual growth plans community sharing collaboration Health Benefits (including medical vision dental EAP etc) and more. We provide training product knowledge demos tiered-lever skill building development workshops teambuilding exercises webinars and more. Joining NRT is more than a job-- its an opportunity to grow and learn more about who we are and what we do visit our website at Specialist will be responsible for making outgoing calls to banks to verify information on the account and obtain the data such as date opened signer average and current balance bank account type routing and account number and any other information necessary to complete the report. The Processor will use the existing contacts at the financial institutions and will also be responsible for making new contacts. Additional duties may include basic research to find bank contact information or locate the branch of and Core Competencies Strong work ethic and integrity Effective communication and phone skills Ability to network and build connections with customers Ability to multitask; critically think and uses sound judgment Discretion to maintain highly confidential information Detail oriented and appreciation for following processes Strong investigation and research skills Ability to work on a team and individually Thrive working in a high-volume high demand work environment Strong computer skills including database internet and office productivity software. Responsibilities Process bank report ordersa. Be on two phones throughout the dayb. Fill out bank reports completely and accuratelyc. Verify or obtain all information to complete reportsd. Meet daily report processing volume goals Research and Investigatea. Research reports/accounts in proprietary database and internet search engines. Make Contactsa. Call bank branches and develop contactsb. Actively participate in challenges to help department make contactsc. Meet weekly seed volume goals Other Projectsa. Any assigned projects suggestedThe base salary range for this role is $17.5 per hour. We rely on market indicators to determine compensation and an offer will consider various factors including experience qualifications skills and training. Our comprehensive and competitive benefits package includes medical dental and vision insurance for employees and their family paid time off and a variety of other would like to thank all applicants for applying but only those applicants best suited for the position will be is an equal opportunity employer. It is NRTs policy to recruit and select applicants for employment solely on the basis of their qualifications with emphasis on selecting the best-qualified person for the job. NRT does not discriminate against applicants based on race color religion sex sexual orientation national origin or disability or any other status or condition protected by applicable welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.#INDHP