Benefits Processing and Administrative Specialist

Boise, ID - USA

Monthly Salary: Not Disclosed

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

Department Overview:	The Veteran Services Center assists Veteran students making the transition from the military to university life.
Level Scope:	Applies skills and job knowledge in area of specialization; may adapt procedures operations techniques tools materials and/or equipment to meet needs of area of specialization; may work on non-routine tasks; resolves issues/makes working decisions within area of specialization or responsibility with minimal supervision.
Essential Functions:	Serve as the primary point of contact for students veterans dependents campus partners and external agencies regarding educational benefits processes requirements and timelines. Provide operational and administrative support to ensure efficient daily office functions including reception coverage and backup financial processing during peak periods or staff absences. Process and maintain documentation for VA educational benefits in compliance with federal state and institutional guidelines. Review organize and submit certification materials; maintain accurate records in university and VA systems. Coordinate with campus offices (e.g. Registrar Financial Aid Student Financials academic departments) to resolve processing and documentation matters. Research analyze and compile information to respond to inquiries resolve routine issues and prepare correspondence and reports. Exercise discretion in applying policies and procedures while handling confidential and sensitive information. Support compliance and reporting activities by monitoring records tracking submissions and assisting with required data compilation. Maintain organized electronic and physical filing systems to ensure audit readiness and accurate record retention. Assist with orientation sessions outreach efforts and general office programming. Provide lead support to student staff as needed and assist in ensuring assignments and timelines are met. Perform other duties as assigned
Knowledge Skills Abilities:	Ability to compose official correspondence reports research papers and other complex documents; providing administrative support to an administrator director or senior staff member; designing manual and automated record management systems. Some knowledge of supervisory practices; bookkeeping; financial software; state and local government organization structure functions and decision-making processes.
MinimumQualifications:	Good knowledge of: office support functions including word processing; filing; composing a variety of business documents; reception; and researching compiling and summarizing data for reports. Experience: in interpreting applying and explaining complex information such as regulations policies or services; independently solving problems/performing liaison activities in a work setting; coordinating activities requiring complex arrangements.
Preferred Qualifications:	Experience providing office or administrative support in a higher education or non-profit setting. Experience using Google Workspace platform and associated tools
Salary and Benefits:	$22.71 State University provides a best-in-classbenefits package including (but not limited to): 12paid holidaysAND the University is closed between Christmas and New Years (requires use of 3 vacation days) Between 12-24annual paid vacation daysfor full-time Professional and Classified staff depending on position type and years of service 11.96% University contribution to yourPERSI retirement fund(Classified employees) Excellent medical dental and otherhealth-related insurancecoverages Tuition fee waiverbenefits for employees spouses and their dependents See ourfull benefits pagefor more information!
Required Application Materials:	Resume or CV Cover letter addressing interest in and qualifications for the position Three references including at least one direct supervisor
About Us:	Nestled along the Boise River and steps from the state capitol Boise State University fosters a vibrant and welcoming academic environment that fuels student and employee success. Were a trailblazing institution nationally recognized for our innovative spirit and commitment to positive impact on Idaho and beyond. Boise State is proud to be recognized by Forbes as the only Idaho employer listed in the top 100 of all national midsize and large employers. Were building a thriving community of faculty and staff whose unique skills experiences and perspectives come together to create a rich and rewarding academic experience. Applications from all backgrounds are welcomed. Learn more about Boise State and living in Idahos Treasure Valley at Experience: IC

Department Overview:The Veteran Services Center assists Veteran students making the transition from the military to university life.Level Scope:Applies skills and job knowledge in area of specialization; may adapt procedures operations techniques tools materials and/or equipment to meet needs of are...

Department Overview:	The Veteran Services Center assists Veteran students making the transition from the military to university life.
Level Scope:	Applies skills and job knowledge in area of specialization; may adapt procedures operations techniques tools materials and/or equipment to meet needs of area of specialization; may work on non-routine tasks; resolves issues/makes working decisions within area of specialization or responsibility with minimal supervision.
Essential Functions:	Serve as the primary point of contact for students veterans dependents campus partners and external agencies regarding educational benefits processes requirements and timelines. Provide operational and administrative support to ensure efficient daily office functions including reception coverage and backup financial processing during peak periods or staff absences. Process and maintain documentation for VA educational benefits in compliance with federal state and institutional guidelines. Review organize and submit certification materials; maintain accurate records in university and VA systems. Coordinate with campus offices (e.g. Registrar Financial Aid Student Financials academic departments) to resolve processing and documentation matters. Research analyze and compile information to respond to inquiries resolve routine issues and prepare correspondence and reports. Exercise discretion in applying policies and procedures while handling confidential and sensitive information. Support compliance and reporting activities by monitoring records tracking submissions and assisting with required data compilation. Maintain organized electronic and physical filing systems to ensure audit readiness and accurate record retention. Assist with orientation sessions outreach efforts and general office programming. Provide lead support to student staff as needed and assist in ensuring assignments and timelines are met. Perform other duties as assigned
Knowledge Skills Abilities:	Ability to compose official correspondence reports research papers and other complex documents; providing administrative support to an administrator director or senior staff member; designing manual and automated record management systems. Some knowledge of supervisory practices; bookkeeping; financial software; state and local government organization structure functions and decision-making processes.
MinimumQualifications:	Good knowledge of: office support functions including word processing; filing; composing a variety of business documents; reception; and researching compiling and summarizing data for reports. Experience: in interpreting applying and explaining complex information such as regulations policies or services; independently solving problems/performing liaison activities in a work setting; coordinating activities requiring complex arrangements.
Preferred Qualifications:	Experience providing office or administrative support in a higher education or non-profit setting. Experience using Google Workspace platform and associated tools
Salary and Benefits:	$22.71 State University provides a best-in-classbenefits package including (but not limited to): 12paid holidaysAND the University is closed between Christmas and New Years (requires use of 3 vacation days) Between 12-24annual paid vacation daysfor full-time Professional and Classified staff depending on position type and years of service 11.96% University contribution to yourPERSI retirement fund(Classified employees) Excellent medical dental and otherhealth-related insurancecoverages Tuition fee waiverbenefits for employees spouses and their dependents See ourfull benefits pagefor more information!
Required Application Materials:	Resume or CV Cover letter addressing interest in and qualifications for the position Three references including at least one direct supervisor
About Us:	Nestled along the Boise River and steps from the state capitol Boise State University fosters a vibrant and welcoming academic environment that fuels student and employee success. Were a trailblazing institution nationally recognized for our innovative spirit and commitment to positive impact on Idaho and beyond. Boise State is proud to be recognized by Forbes as the only Idaho employer listed in the top 100 of all national midsize and large employers. Were building a thriving community of faculty and staff whose unique skills experiences and perspectives come together to create a rich and rewarding academic experience. Applications from all backgrounds are welcomed. Learn more about Boise State and living in Idahos Treasure Valley at Experience: IC