Manager – AI Engineer

Ready to build the future with AI
At Genpact we dont just keep up with technologywe set the pace. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory our industry-first accelerator is an example of how were scaling advanced technology solutions to help global enterprises work smarter grow faster and transform at scale. From large-scale models to agentic AI our breakthrough solutions tackle companies most complex challenges.

If you thrive in a fast-moving innovation-driven environment love building and deploying cutting-edge AI solutions and want to push the boundaries of whats possible this is your moment.

Genpact (NYSE: G) is anadvanced technology services and solutions company that deliverslastingvalue for leading ourdeep business knowledge operational excellence and cutting-edge solutions we help companies across industries get ahead and stay by curiosity courage and innovationour teamsimplementdata technology and AItocreate tomorrow to know us onLinkedInXYouTube andFacebook. And as you help us create a better world we will help you build your own intellectual firepower. Welcome to the relentless pursuit of better.

Inviting applications for the role of Manager AI Engineer
For this role we are looking for a candidate with AI Engineer is responsible for implementing and managing AI-driven solutions that enhance IT operations. They leverage machine learning automation and observability tools to detect anomalies predict outages and optimize system performance across complex enterprise environments.
Responsibilities
Monitoring & Observability: Deploy and manage tools for real-time monitoring of infrastructure applications and networks.
Incident Detection & Response: Use AI/ML models to identify anomalies predict failures and automate remediation.
Automation: Build workflows for self-healing systems automated scaling and proactive alerting.
Data Engineering: Collect process and analyze logs metrics and traces for actionable insights.
Collaboration: Work with DevOps SREs and IT teams to integrate AIOps into existing workflows.
Continuous Improvement: Tune models and pipelines to improve accuracy and reduce false positives.
Cloud & Hybrid Environments: Manage AIOps solutions across AWS Azure GCP and on-premises systems.
Required skills
Programming: Python Java or Go for automation and ML integration.
AI/ML Tools: TensorFlow PyTorch scikit-learn for anomaly detection and predictive analytics.
AIOps Platforms: Moogsoft Dynatrace Splunk Datadog Elastic.
DevOps Practices: CI/CD pipelines Kubernetes Docker.
Monitoring Tools: Prometheus Grafana ELK stack.
Cloud Platforms: AWS Azure GCP.
Soft Skills: Problem-solving collaboration and communication across technical and business teams.

Qualifications we seek in you!
Minimum Qualifications
Bachelors degree in computer science Information Technology or a related field.
Extensive experience in designing and implementing cloud-based solutions.
Strong knowledge of cloud technologies including AWS Azure and Google Cloud Platform.
Proven experience in migrating applications and data from one cloud platform to another.
Solid understanding of cloud architecture principles best practices and industry standards.
Excellent problem-solving and troubleshooting skills.
Strong communication and collaboration skills with the ability to work effectively in cross-functional teams.

Preferred Qualifications
Bachelors or Masters degree in computer science Engineering or related field.
Experience in software/system architecture with experience in GenAI/AI/ML.
Proven experience designing and implementing distributed systems cloud-native architectures and microservices.
Strong interpersonal and communication skills; ability to collaborate and present to technical and executive stakeholders.
Certifications in cloud platforms (e.g. AWS Certified Solutions Architect Microsoft Certified: Azure Solutions Architect Expert Google Cloud Professional Data Engineer).
Familiarity with data governance and security best practices.


Why join Genpact
Lead AI-first transformation Build and scale AI solutions that redefine industries
Make an impact Drive change for global enterprises and solve business challenges that matter
Accelerate your careerGain hands-on experience world-class training mentorship and AI certifications to advance your skills
Grow with the best Learn from top engineers data scientists and AI experts in a dynamic fast-moving workplace
Committed to ethical AI Work in an environment where governance transparency and security are at the core of everything we build
Thrive in a values-driven culture Our courage curiosity and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the 140000 coders tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Lets build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race color religion or belief sex age national origin citizenship status marital status military/veteran status genetic information sexual orientation gender identity physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity customer focus and innovation.

Furthermore please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a starter kit paying to apply or purchasing equipment or training.