Spanish Speaker Service Desk
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Job Location:
Manila - Philippines
Monthly Salary:
Not Disclosed
Posted on:
7 hours ago
Vacancies:
1 Vacancy
Job Summary
Role Description
Troubleshoots via the phone hardware software and network operating problems and involves technical resources to ensure resolution.
Applies understanding and knowledge of information systems products and services to assist users.
Identifies investigates and researches user questions and problems as well as isolating and resolving information systems problems.
Coordinates referrals to appropriate technical professional or service personnel.
Receives and prioritizes issues and forwards using appropriate escalation procedures.
All other duties as assigned.
Role Requirements
Proficiency in Spanish (verbal and written) is required.
Must be willing to work onsite at Mall of Asia Business Complex Pasay City
Open to work in rotating schedules.
1 - 2 years work experience incustomer services supportor having equivalent kind of skills experience soft skills a must.
Must be able to work independently.
Strong interpersonal analytical and customer service skills.
Ability to understand and follow oral and written instructions.
Strong English (verbal and written) skills
Key Skills
- Editorial
- Catering
- B2C
- Camp
- Computer Engineering
About Company
A global leader in consulting, technology services and digital transformation, we offer an array of integrated services combining technology with deep sector expertise.
