On-site Technician

is a global IaaS hosting platform. We provide reliable business solutions: dedicated servers Cloud technologies load balancer firewall Kubernetes and monitoring services.

Clients use our services to deploy game servers payment gateways streaming services and other high-load systems.

Essential Duties and Responsibilities

Our rapidly evolving business sector offers the opportunity to be part of a dynamic collaborative and passionate team that shares responsibility for the operational quality within our data centers. With multiple data centers in the country we are looking for a full-time (40-hour) On-site Data Center Technician to join this role you will:

• Provide hands-on support for maintaining and troubleshooting network and server equipment.
• Execute hardware installations upgrades and replacements of network devices servers and related components.
• Ensure all upgrades and replacements meet company standards and operational requirements.
• Diagnose and resolve issues related to server hardware including conducting detailed tests to ensure equipment reliability.
• Manage and prioritize tasks using the companys support ticketing system to ensure timely resolution of issues.
• Maintain a clean and orderly warehouse and workspace ensuring that all equipment is stored properly and that the work environment is safe and efficient.
• Ensure that our inventory system (EAM) is up-to-date.

Our expectations

You are a proactive problem-solver who takes ownership works with a high level of accuracy and tidiness thriving in both independent and team environments. You excel at analytical troubleshooting and have a strong technical understanding of Copper (UTP Cat5e Cat6 Cat6a) and fiber optic (MMF SMF) media or you have a passion for technology and are eager to learn. You also are/have:

• Basic knowledge of Linux/Unix Operating Systems is a plus.
• Previous experience working with support ticketing and warehouse systems is a plus.
• Electrical certifications are a plus.
• Ability to follow specified policies and procedures.
• Fluency in English.
• Flexibility towards working hours; available for rotating 24/7 support on 8-hour shifts including mornings nights weekends and bank holiday shifts.
• Comfortable with tasks that may involve physical activity as part of the role.
• Eligible to live and work in the Netherlands.
• Located within a reasonable distance from the office or willing to relocate for a sustainable commute in the long term.
• Drivers License is a plus.

What we offer:

• A professional international and supportive team environment.
• Competitive salary.
• All necessary work equipment including a laptop.
• 21 vacation days per year.
• Travel reimbursement of 23 cents per kilometer for commuting or NS Business Card to commute by public transport.
• Opportunity to practice and improve your English.
• We celebrate successes and do fun activities with the team.