Senior Project Manager Generative AI Data Operations
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Job Location:
San Francisco, CA - USA
Monthly Salary:
Not Disclosed
Posted on:
17 hours ago
Vacancies:
1 Vacancy
Job Summary
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Job Responsibilities:
Oversees multi-project portfolios for AI training data programs. Leads delivery and scale: capacity planning vendor management and process automation. Ensures quality is consistent across projects drives performance improvements and plans work jointly with the Sr. Quality Analyst. Oversees a portfolio of programs that deliver and scale Generative AI data operations including capacity planning vendor management and process automation.Key Responsibilities
Portfolio delivery:Plan and run a group of projects (collection labeling evaluation) end-to-end; set priorities milestones and handoffs across time zones.
Governance & reporting:Run cadence (status risk exec updates); align scope and budget with account and operations leads.
Capacity planning:Forecast and secure rater/annotator capacity; balance shifts throughput and skills across vendors and internal teams.
Quality consistency:Partner with theSr. QualityAnalyston acceptance criteria audits and corrective actions; keep guidelines aligned across projects.
Process automation & tooling:Identifymanual steps; pilot automation with Ops Tech (templates scripts RPA API-driven flows); scale what works.
Vendor management:Set expectations SLAs and playbooks; review performance and drive improvements or changes as needed.
Financial control:Build and track budgets burn and margins; manage change orders to protect financial outcomes.
Risk issue & change:Lead root-cause and action plans; escalate high-impact items with options and impact.
Client and stakeholder management:Lead planning and QBR-style reviews; explain results risks and next steps in clear terms.
Team enablement:Coach P1 PMs and C2C3 Coordinators on planning QA and tools; support onboarding and skills growth (no formal line management).
Compliance & security:Ensure data handling privacy and access controls are followed across all workstreams.
People Management:Gather feedback provide training and coaching foster team cohesion through team-building activities conduct performance reviews and support staffing and retention efforts. Additionally collaborate withPST Finance and recruiters for onboarding offboarding and addressing employee needs while maintaining clear communication and updated SOPs to guide team.
Collaboration with Recruitment:Work closely with the recruiting team to manage hiring efforts by communicating requirements (e.g. language needs) upcoming projects and candidate statuses. Review evaluate and select qualified candidatesfrom recruiters and decide on next steps (e.g. assessments interviews or client presentation).
Additional Job Details:
Education
Bachelors degree or equivalent experience in business operations data/engineering or similar
Experience
23 years leading multi-project portfolios or large multi-workstream programs in AI data content review labeling/annotation or related fields
Background in capacity planning vendor coordination and quality systems; experience piloting or scaling process automation is a plus
Skills
Portfolio planning and governance across several projects at once
Clear communication with senior clients and internal leaders; runs planning and QBR-style reviews
Strong use of spreadsheets PM/task boards and basic BI; familiarity with SQL/ETL concepts is a plus
Sound judgment on scope time cost and quality trade-offs
Negotiation and escalation to resolve risks issues and change
Coaching mindset; guides P1 PMs and C2C3 Coordinators
Comfortable working with global distributed teams (intermediate to advanced English)
Additional Qualifications (P1)
Near-native English with strong writing and editorial skills
Hands-on experience with generative AI tools (text voice or video)
Background in QA testing rubric design or AI safety/ethics evaluation
Familiarity with data-annotation platforms and model-evaluation tools
Ability to interpret code datasets and system workflows at a conceptual level (no coding)
Able to work independently and manage workflows effectively in a remote environment
Multilingual ability beyond English
Scope & Autonomy (P3 Alignment)
Owns outcomes for a portfolio of small/medium projects or a large multi-workstream program
Works independently; defines delivery approach and engages leaders for non-standard items
Joint planning and shared responsibility for quality and client outcomes with the Sr. QualityAnalyst
Required Experience:
Senior IC
Key Skills
- Employee Evaluation
- Continuous Improvement
- FDA Regulations
- Management Experience
- Process Improvement
- Profit & Loss
- Operations Management
- Project Management
- Strategic Planning
- Leadership Experience
- P&L Management
- Supervising Experience
About Company
Welocalize enables brands to reach and grow global audiences through services and solutions for translation, localization, adaptation, interpretation, and automation. We offer multilingual solutions to transform all content types for local audiences, at every step of our clients’ glob ... View more
