Security Site Supervisor

Company Overview:

Allied Universal North Americas leading security and facility services company offers rewarding careers that provide you a sense of purpose. While working in a dynamic welcoming and collaborative workplace you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Allied Universal is hiring a Security Site Supervisor. The Security Site Supervisor will supervise and coordinate the delivery of quality services to an assigned customer. The Security Site Supervisor will act as a liaison between customers Security Account Managers and security officers. They will supervise site staff and provide coaching recognition and discipline within approved empowerment range.

RESPONSIBILITIES:

• Manage daily site operations; coordinate and/or conduct site-specific on-the-job training client-specific training and annual refresher training for security personnel as well as meet Allied Universals corporate training standards
• Outline task and responsibilities for all security officer and lead/supervisory roles
• Ensure that all Post Orders and Operating Procedures are followed and updated as required
• Ensure compliance with First/CPR/AED training requirements
• Conduct Root Cause Analysis as needed and coordinate with client on-site investigations
• Perform access control and visitor management audits on a daily basis
• Create and update Access Control Clearances as needed
• Complete daily site audits and compile monthly site reports in SharePoint
• Plan schedule coordinate and present basic and site-specific training based on monthly/quarterly training calendar or as requested by National Training Manager
• Provide information briefings and training sessions in response to Client or Security Account Manager requests
• Maintain technical proficiency in assigned area by reviewing policies and procedures for all client locations
• Work with all levels in the organization to identify analyze and solve problems and create opportunities for continuous improvement
• Maintain confidentiality of all information and data
• Review all 40 Hour on-the-job and skills testing results for all new hires to ensure proper training has been conducted
• Ensure compliance with all Job Safety Analysis and Safety Orientation requirements for all client locations
• Conduct daily patrol tour reviews
• Conduct quarterly door checks and badge audits
• Communicate staffing needs to Security Account Manager; assist recruiters in identifying interviewing and hiring quality candidates
• Develop staff in both technical and professional skills through performance management (coaching counseling disciplining MSO training annual formal performance evaluations recognition etc.)
• Assure that employee grievances are heard and resolved (with help from appropriate support employees as required) and that personnel records are updated and accurate (Change of Status forms rosters etc.)
• Utilize WinTeam for scheduling and to produce reports (such as Scheduling Activity Report) that require interpretation and action for effective business management

QUALIFICATIONS (MUST HAVE):

• High school diploma or equivalent
• Must be able to pass any State-required training or other qualifications for licensing
• Must possess a valid Drivers Licensewith at least one year of driving experience a clean driving record (no major violations within last 36 months no more than 1 accident in last 24 months no more than one minor moving violation in last 24 months) a minimum level of insurance as required by Company policy and the ability to safely operate a vehicle required.
• Must possess or be able to obtain within 60 days of hire. Cardiopulmonary Resuscitation (CPOR) certification (training will be provided)
• Must possess one or more of the following:
• Associates degree or higher in Criminal Justice
• Military service corrections or law enforcement experience
• Minimum of two years verifiable and successful supervisory experience in security-related industry
• Proficient in computers and productivity software
• Ability to monitor surveillance and alarm response
• Exceptional customer service skills
• Excellent oral and written communication skills
• Capacity to multi-task to work under pressure and to think through a problem before making a decision
• Ability to efficiently handle crisis situations at the client site
• Able to utilize scheduling and billing software to produce reports (such as Scheduling Activity Training Detail reports etc.) that require interpretation and action for effective business management

PREFERRED QUALIFICATIONS (NICE TO HAVE):

• Customer Service Experience in a multitasking work environment
• Data center experience

BENEFITS:

• Medical dental vision basic life AD&D and disability insurance
• Enrollment in our companys 401(k)plan subject to eligibility requirements
• Seven holidays annually paid at time and a half if worked
• 40 hours of vacation after one year of employment at eligible work assignments. Unused vacation is only paid out where required by law.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity age color religion sex sexual orientation gender identity national origin genetic information disability protected veteran status or relationship/association with a protected veteran or any other basis or characteristic protected by law. For more information:

If you have difficulty using the online system and require an alternate method to apply or require an accommodation please contact our local Human Resources department. To find an office near you please visit: ID