Service Support Coordinator I (Temp)
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Job Location:
Mandaluyong - Philippines
Monthly Salary:
Not Disclosed
Posted on:
22 hours ago
Vacancies:
1 Vacancy
Job Summary
.Join a High-Performance Culture That Drives Innovation and Excellence
AtVertiv we dont just hire talentwecultivate leaderswhodriveinnovation andengageteams to push the limits of whats possible. As a global leader incritical digital infrastructure we are scaling up to meet the demands ofAI data centers and next-gen technologyand we need bold high-performing individuals like YOU to take us to the next level.
Why Vertiv
- High-Performance Culture:We empower you tothink big execute with excellence and deliver impact. Ourperformance-driven mindsetrewards those who challenge the status quo and drive meaningful change. Over50 CEO Awardsare given annually to recognize top talent moving the needle forward.
- Leadership Without Limits:Leadership at Vertiv goes beyond just titlesits aboutaccountability trust and ownership. Our leadersengage and drivewithcollaboration innovation and customer-centric thinking setting the foundation for anaction-focused culture.
- Limitless Growth & Learning:We believe in continuous development. Whether throughrotational programs or high-impact projects youll have the opportunity toexpand your expertise and grow your career.
- A Place for Everyone:Our commitment toinclusionensures that all employees unique strengths and perspectives are valued.Your voice matters your growth is prioritized and your success is celebrated.
Brief Job Description:
- Provides high-quality and valuable support in all service administrative processes. Ensures that information logged in the designated databases and systems is accurate and updated.
- Provides high-quality and valuable support in all service administrative processes.
- Processes transactions on time and in an efficient effective and accurate manner with focus on quality and timeliness.
- Ensures that information logged in the designated databases and systems is accurate and updated.
- Ensures that proper monitoring is in place and required reports are delivered in a timely manner.
- Ensures that information needed by internal and external customers are provided accurately and on time.
- Adherence on SLAs for all SSA Transactions (TM Start Up Customer Portal Spare Parts Sales and Warranty).
- Timely submission of SSA Reports (TM Start Up Customer Portal Spare Parts Sales and Warranty).
- Improvement on Productivity and Efficiency.
- Individual Development.
- Adhoc/ Stretch Assignments
Qualifications:
- College graduate of any course
- With 1-3 years of related experience
- Previous experience within a service environment performing administrative functions.
- Previous experience on supply chain (order management purchasing and logistics)
- Focused with strong administration analytical and organizational skills.
- Possesses initiative and a strong sense of ownership and responsibility.
- Keen attention to details.
- Comprehensive administrative/clerical/back office experience.
- Time management skills.
- Must be able to work with minimal supervision.
- Works well with others; team player.
- Strong sense/knowledge of the service business.
- Fluent English written and verbal skills.
- Knowledge of computer systems. Knowledge of ERP (Oracle SAP etc.) is a plus.
Required Experience:
IC
Key Skills
- Senior Care
- Customer Service
- Developmental Disabilities Experience
- Computer Skills
- Microsoft Outlook
- Case Management
- Computer Literacy
- Dispatching
- Home Care
- Administrative Experience
- Social Work
- Word Processing
About Company
Work Authorization No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need s ... View more
