Customer Service Specialist
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Job Location:
Fort Worth, TX - USA
Monthly Salary:
Not Disclosed
Posted on:
17 hours ago
Vacancies:
1 Vacancy
Department:
Job Summary
ob Summary:
We are seeking a dedicated and dynamic Customer Service Specialist to join our team and help us deliver exceptional service to our valued this role you will be the frontline representative of our company responsible for addressing customer inquiries resolving issues and ensuring a positive experience with our products and services.
Responsibilities
- Respond promptly to customer inquiries via phone email and chat.
- Resolve customer complaints and issues with professionalism and a focus on customer satisfaction.
- Provide detailed information about our products and services to help customers make informed decisions.
- Maintain accurate records of customer interactions and transactions in our CRM system.
- Collaborate with team members and other departments to enhance service delivery and communication.
- Identify common customer issues and recommend improvements to enrich the customer experience.
Qualifications :
- High school diploma or equivalent; bachelors degree preferred.
- Proven experience in a customer service role or similar position.
- Excellent verbal and written communication skills.
- Strong problem-solving abilities and attention to detail.
- Ability to work in a fast-paced environment with a positive attitude.
- Proficiency in using customer service software and CRM systems.
Additional Information :
Benefits:
- Competitive Salary
- Flexible Work Schedule
- Paid Time Off (PTO)
- Health & Wellness
- Professional Development
- Employee Discounts
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Design Engineering
- Baan
- Customer Service
- Fund Management
- ABAP
- Elevator
About Company
About UsSonar Spark is an innovative and rapidly growing company focused on providing exceptional services and solutions to clients across various industries. We pride ourselves on our commitment to excellence, fostering a collaborative environment where creativity and professionalism ... View more
