Innovation & Operations Lead ABC Made

Job no: 505299
Work type: Ongoing Full Time
Location: Sydney
Categories: IT/Technology Marketing/Communications Projects Strategy & Planning

About ABC Audiences

ABC Audiences brings together marketing media publicity & events data and insights alongside our in-house creative team to grow the reach relevance and reputation of the ABC and our content. We translate the ABCs public purpose into bold brand platforms distinctive campaigns and measurable audience impact across News Screen and Audio. Built on creative excellence and strategic rigour our division combines big ideas with sharp execution to ensure the ABC is discoverable distinctive and understood by audiences across Australia.

About the Role

This is a fantastic opportunity to lead digital transformation and operational excellence at the ABC shaping the future of creative production and workflows. You will embed emerging technologies including AI automation and advanced creative tools into campaign production content delivery and daily this role you will drive innovation enhance efficiency and empower teams to experiment upskill and adopt new ways of working.

You will partner with internal technology teams vendors and creative leaders to modernise systems optimise resourcing and budgets and deliver smarter data-informed decisions. This is a high-profile role where you can shape the ABCs creative services for the future champion a culture of continuous improvement and make a real impact on audience outcomes.

Key Accountabilities

Modernise Production through Technology

• Lead the innovation agenda by integrating AI automation and digital creative technologies into production workflows and content delivery
• Identify pilot and scale new platforms tools and creative technologies to maintain a digitally progressive and future-fit creative function
• Champion a culture of experimentation and continuous improvement upskilling teams and embedding new ways of working
• Build partnerships with internal technology teams and trusted vendors to integrate secure cutting-edge tools aligned with organisational standards
• Oversee operational systems and workflows across design motion audio content and strategy ensuring they are digitally enabled and scalable
• Ideally take responsibility for oversight of workflows within this team; prior demonstrated experience in this area is beneficial but not essential

Lead Clear & Efficient Resourcing

• Develop and optimise project management and resourcing systems that harness data insight and automation for efficiency and agility

Own Agency Production Budgets & Planning

• Drive efficiencies in budgeting scheduling and reporting using data analytics to inform smarter decision-making

Lead a Culture of Modernisation

• Shape the future of Creative Services as part of the MADE leadership team embedding digital transformation into the teams DNA
• Identify and translate innovation into measurable value for the ABC driving efficiency creativity and stronger audience outcome
• Provide thought leadership at the intersection of creativity operations and digital media

About You

• Relevant tertiary qualifications or demonstrated equivalent skills knowledge and experience
• Extensive experience in operations production or project management within a digital creative or media environment
• Significant leadership skills with the ability to inspire mentor and develop high-performing teams fostering a culture of innovation and accountability
• Proven track record of embedding digital innovation particularly AI automation and creative technologies into workflows and production with a future-focused mindset and passion for emerging trends
• Strong stakeholder management and influencing skills with experience building alignment across senior leadership technology teams and creative functions
• Strong knowledge of digital content production distribution and optimisation
• Hands-on expertise with workflow systems resourcing tools and project management platforms
• Demonstrated ability to manage budgets resources and vendors using data-led approaches
• Excellent collaboration and communication skills to lead change and bring teams on the digital journey
• Operationally rigorous while creatively open; curious experimental and energised by change

For further information on this position please contact Jamie Nedved Recruitment Lead via email

Full Position Description:Innovation and Operations Lead .pdf

We respectfully request that Recruitment Agencies do not submit applications for this position.

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In line with our focus ondiversity applications are strongly encouraged from Indigenous Australians people from a range of cultural and linguistic backgrounds people with disability and LGBTIQA individuals. The ABC also aims to achieve a gender-balanced workforce

For more information on working at the ABCvisit
Advertised: 23 Feb 2026 12:00 AM AUS Eastern Daylight Time
Applications close: 09 Mar 2026 5:00 PM AUS Eastern Daylight Time