Restaurant supervisor (Fine dining)
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Job Location:
Monthly Salary:
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Promote and ensure guest satisfaction by fostering a strong team environment and maintaining high associate morale.
Supervise prompt and courteous service of all restaurant and room service orders.
Ensure all guest interactions reflect a positive image and that guest areas are clean and well maintained.
Remain on the floor throughout meal periods to monitor service quality and provide adequate support.
Assist with seating serving and communication with the kitchen to ensure smooth operations.
Ensure only high-quality food and beverage products are served.
Open and close shifts in accordance with the Managers Checklist.
Execute proper revenue control and check handling procedures during shifts.
Maintain a safe sanitary and organized work environment.
Prepare and manage operational tools such as schedules floor plans reservations and check controls.
Resolve operational challenges (e.g. staff call-outs last-minute bookings daily service issues).
Supervise and maintain associate grooming and uniform standards.
Support repair and maintenance programs through work orders and inspections.
Manage station rotation fairly and handle daily associate relations including scheduling and time adjustments.
Assist associates in job performance to ensure guest satisfaction.
Support and implement effective training programs for new and existing associates.
Encourage problem-solving and empower associates through proper guidance and training.
Maintain fair and consistent counseling and disciplinary procedures in line with company policies.
Recommend new ideas incentive programs and operational improvements to enhance performance.
Ensure full compliance with Anantara Service Standards at all times.
Qualifications :
- High School diploma
- Previous experience in Food & Beverage/Restaurant operations
- Good English communication skills
- Excellent guest service skills
- Excellent team player
- Positive learning attitude
Remote Work :
No
Employment Type :
Full-time
Key Skills
- English
- Academics
- Customer Service
- IT Software
- Chemical
- ERP
About Company
In the sustainable food sector, we work with large food companies, providing them with professional consulting services to help them add sustainable food to their supply chains, thereby improving food safety and food quality, and improving animal welfare. Our partners include leading ... View more
