To provide a warm professional welcome to all guests and ensure a seamless arrival and seating experience that reflects the standards of a five-star Hotel. The Host is responsible for guest interactions managing reservations coordinating guest flow and delivering exceptional first and last impressions that enhance the overall guest journey.
Qualifications :
Skills & Experience
Previous experience in a high-end restaurant luxury hotel or similar environment preferred.
Excellent interpersonal and communication skills.
Strong organisational and multitasking abilities.
Professional telephone manner and confident use of reservation systems.
Ability to remain calm and composed under pressure.
Flexibility to work evenings weekends and holidays as required as well as shift patterns between the hours of 7am - 11pm.
Personal Attributes
Impeccable presentation and attention to detail.
Warm welcoming and service-focused approach.
Reliable punctual and proactive.
Team-oriented with a commitment to excellence
Additional Information :
What We Offer
Competitive salary.
Share of gratuities.
Supportive and collaborative team environment.
Free on-site parking.
Relais & Châteaux and Pride of Britain discounted stays.
Opportunities for further training and development
Remote Work :
No
Employment Type :
Full-time
We are a family-owned Relais & Châteaux property located on the stunning West Coast of Vancouver Island and have been creating world-renowned guest experiences since we opened in 1996.While situated in one of the most beautiful places in the world, the success of the Wickaninnish Inn ... View more