Groups & Events Executive (mfd)

What youll do

• Be a key contact for groups and events handling your own bookings from start to finish: from initial proposals & negotiations to contracting & invoicing to planning great events & group stays to site visits and follow-ups.
• Have a great understanding of our operation and ensure that Hotel teams have tip-top handovers with all the details & communication they need to deliver incredible guest experiences.
• Work individually and as part of a team to maximize conversion employing strategies to hit targets and identifying challenges & opportunities to drive revenues.
• Show your keen eye for detail when using our booking systems: think tracking & following up on enquiries generating contracts invoices and function sheets inputting details for operational handover taking deposits and tracking payments and keeping an up-to-date database.
• Develop great product knowledge and use this to win business while supporting the rest of the team in keeping up to date on all things Hoxton.
• Prioritize developing client relationships & work to truly understand guest needs while always following up & creating opportunities to develop repeat business.
• Be an ambassador for the Hoxton Brand and keep the guest experience at the heart of everything you do.
• Actively contributes to a positive team culture as part of a fast-paced department.
• Build strong relationships & communication with other teams championing positive collaboration across multiple areas of the Business.
• Always keep your thinking cap on get creative when problem solving & dont be afraid to challenge the norm we want your fresh ideas!

Qualifications :

What were looking for...

• Experience working within reactive sales in groups or events within hotels venues or private members clubs.
• Someone who gets a kick out of converting sales with a track record of beating targets.
• You speak German and English fluently; any other languages are a plus.
• Experience using a system like OPERA or DELPHI.
• A people person great at building and nurturing long lasting relationships.
• Youre a proactive and experienced individual with great enthusiasm and self-motivation.
• Youre looking for a challenge and a place where you can be you - no clones in suits here.
• Youre not precious. We leave our egos at the door and help gets stuff done.
• You want to be part of a team that works hard supports each other and has fun along the way.

Additional Information :

Whats in it for you...

• The opportunity to join an innovative fast-growing international group thats committed to not just building new hotels but building a global brand.
• 24 holidays (plus bank holidays) and extra time off to volunteer with one of our partner charities.
• A competitive package plenty of opportunity for development and rewards for going the extra mile and living our values.
• The chance to challenge the norm and work in an environment that is both creative and rewarding.
• Become part of a team thats very passionate about creating great hospitality experiences and building a portfolio of brands.
• Enjoy a free night at The Hoxton and a meal for two when you first start with us.
• Great discounts across the entire Ennismore family.
• Lots of opportunity to progress and switch it up as part of a global family of brands.
• Regular team get togethers from our team drinks to our (pretty special!) bi-annual parties we know how to have a good time!
• An annual diversity and inclusion calendar of events creating opportunities for you to learn celebrate and make a positive impact.
• Weve got your commute covered no stress getting to work.
• Meal vouchers and our Pluxee Benefit card to keep you fuelled while on shift.
• Get in touch with experts from OpenUp to balance work and life or any other mental-wellbeing related topic.
• Enjoy lots of Discounts through our Corporate Benefits Discount webpage.

Remote Work :

No

Employment Type :

Full-time