Groups & Events Coordinator (mfd)

Berlin - Germany

Monthly Salary: Not Disclosed

Posted on: 13 hours ago

Vacancies: 1 Vacancy

Job Summary

What youll do

Own and manage your Groups & Events enquiries from first contact through to execution handling calls and emails responding promptly and ensuring every client receives a memorable first impression of The Hoxton and Ennismore.
Manage your own booking pipeline from proposal creation and contract management through to rooming lists detailing and final invoicing.
Build strong relationships internally and externally always keeping the guest experience at the heart of everything you do.
Coordinate all aspects of confirmed meetings and events with operational teams ensuring expectations are clear documented and delivered.
Prepare and distribute weekly function sheets and confidently present them in the weekly operations meeting.
Conduct on-property show rounds and client planning meetings.
Proactively build long-term client relationships identifying opportunities for repeat business and tracking year-on-year trends.
Oversee key administrative elements including deposits billing and actualising events accurately in the system.

Qualifications :

What were looking for

Previous experience within hotel Groups & Events or Reservations youre confident managing bookings and ready to take ownership of your own groups.
Someone with seriously strong attention to detail who thrives on staying organised in a fast-paced environment.
You speak German and English fluently; any other languages are a plus.
Confident using systems such as Outlook Excel and Word (experience with OPERA and/or Delphi is a plus).
A natural relationship builder youre professional personable and know how to build trust with both clients and internal teams.
Calm under pressure solutions-focused and able to juggle multiple priorities without dropping the ball.
Not precious we leave egos at the door and step in to support each other when it counts.
Motivated proactive and excited to be part of a team that works hard collaborates openly and enjoys what they do.

Additional Information :

Whats in it for you:

The opportunity to join an innovative fast-growing international group thats committed to not just building new hotels but building a global brand.
24 holidays (plus bank holidays) and extra time off to volunteer with one of our partner charities.
A competitive package plenty of opportunity for development and rewards for going the extra mile and living our values.
The chance to challenge the norm and work in an environment that is both creative and rewarding.
Become part of a team thats very passionate about creating great hospitality experiences and building a portfolio of brands.
Enjoy a free night at The Hoxton and a meal for two when you first start with us.
Great discounts across the entire Ennismore family.
Lots of opportunity to progress and switch it up as part of a global family of brands.
Regular team get togethers from our team drinks to our (pretty special!) bi-annual parties we know how to have a good time!
An annual diversity and inclusion calendar of events creating opportunities for you to learn celebrate and make a positive impact.
Weve got your commute covered no stress getting to work.
Meal vouchers and our Pluxee Benefit card to keep you fuelled while on shift.
Get in touch with experts from OpenUp to balance work and life or any other mental-wellbeing related topic.
Enjoy lots of Discounts through our Corporate Benefits Discount webpage.

Remote Work :

Employment Type :

Full-time

What youll doOwn and manage your Groups & Events enquiries from first contact through to execution handling calls and emails responding promptly and ensuring every client receives a memorable first impression of The Hoxton and Ennismore.Manage your own booking pipeline from proposal creation and co...

What youll do

Own and manage your Groups & Events enquiries from first contact through to execution handling calls and emails responding promptly and ensuring every client receives a memorable first impression of The Hoxton and Ennismore.
Manage your own booking pipeline from proposal creation and contract management through to rooming lists detailing and final invoicing.
Build strong relationships internally and externally always keeping the guest experience at the heart of everything you do.
Coordinate all aspects of confirmed meetings and events with operational teams ensuring expectations are clear documented and delivered.
Prepare and distribute weekly function sheets and confidently present them in the weekly operations meeting.
Conduct on-property show rounds and client planning meetings.
Proactively build long-term client relationships identifying opportunities for repeat business and tracking year-on-year trends.
Oversee key administrative elements including deposits billing and actualising events accurately in the system.

Qualifications :

What were looking for

Previous experience within hotel Groups & Events or Reservations youre confident managing bookings and ready to take ownership of your own groups.
Someone with seriously strong attention to detail who thrives on staying organised in a fast-paced environment.
You speak German and English fluently; any other languages are a plus.
Confident using systems such as Outlook Excel and Word (experience with OPERA and/or Delphi is a plus).
A natural relationship builder youre professional personable and know how to build trust with both clients and internal teams.
Calm under pressure solutions-focused and able to juggle multiple priorities without dropping the ball.
Not precious we leave egos at the door and step in to support each other when it counts.
Motivated proactive and excited to be part of a team that works hard collaborates openly and enjoys what they do.

Additional Information :

Whats in it for you:

The opportunity to join an innovative fast-growing international group thats committed to not just building new hotels but building a global brand.
24 holidays (plus bank holidays) and extra time off to volunteer with one of our partner charities.
A competitive package plenty of opportunity for development and rewards for going the extra mile and living our values.
The chance to challenge the norm and work in an environment that is both creative and rewarding.
Become part of a team thats very passionate about creating great hospitality experiences and building a portfolio of brands.
Enjoy a free night at The Hoxton and a meal for two when you first start with us.
Great discounts across the entire Ennismore family.
Lots of opportunity to progress and switch it up as part of a global family of brands.
Regular team get togethers from our team drinks to our (pretty special!) bi-annual parties we know how to have a good time!
An annual diversity and inclusion calendar of events creating opportunities for you to learn celebrate and make a positive impact.
Weve got your commute covered no stress getting to work.
Meal vouchers and our Pluxee Benefit card to keep you fuelled while on shift.
Get in touch with experts from OpenUp to balance work and life or any other mental-wellbeing related topic.
Enjoy lots of Discounts through our Corporate Benefits Discount webpage.

Remote Work :

Employment Type :

Full-time

Key Skills

Marketing
Catering
Organizational skills
Hospitality Experience
Management Experience
HubSpot
Event Planning
Events Management
Project Management
Event Marketing
Leadership Experience
negotiation

Apply Now

About Company

AccorHotel

As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more

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