Senior Identity and Access Management Senior
Job Summary
- Manage user and e-banking accounts access rights and roles in accordance with defined policies and procedures.
- Assist in provisioning and deprovisioning access to systems applications and resources.
- Perform regular reviews of user access to ensure compliance with security standards.
- Respond to and resolve basic identity and access management issues and inquiries in a timely manner collaborating with other team.
- Ensures that requests for access rights are processed according to contractual deadlines and in a correct manner.
- Perform password reset
- Respond to phone calls from clients providing assistance and answering inquiries professionally and efficiently.
- Ensures weekend and holiday standby when required
Qualifications :
- Experience or training in a related technical or IT support role.
- Proficient with Microsoft Office tools.
- Familiarity with Active Directory RSA and HID platforms (MFA).
- Basic knowledge of Azure Entra ID and Microsoft 365 (O365).
- Methodical detail-oriented and able to perform repetitive tasks with precision.
- Strong interpersonal and communication skills especially by phone.
- Ability to prioritize tasks work under pressure and maintain a professional attitude.
- Fluent in French (B2 level) and English (B1 level minimum).
Remote Work :
No
Employment Type :
Full-time
Key Skills
About Company
Inetum is a European leader in digital services. Inetums team of 28,000 consultants and specialists strive every day to make a digital impact for businesses, public sector entities and society. Inetums solutions aim at contributing to its clients performance and innovation as well ... View more