Customer Service Representative – Travel Industry
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Job Location:
Desenzano del Garda - Italy
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Job Description:
We are seeking a dependable and customer-focused Customer Service Representative to support clients within the travel industry. This role is ideal for individuals who enjoy assisting others communicating clearly and delivering high-quality service throughout the travel planning process.
In this position you will help respond to customer inquiries provide travel-related information and support a positive customer experience from start to finish.
Key Responsibilities:
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Respond to customer inquiries via phone email and online platforms
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Assist customers with travel-related questions and general support
- Provide accurate information regarding destinations policies and procedures
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Maintain professional courteous and timely communication
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Follow company service standards and operational guidelines
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Document customer interactions as required
Qualifications:
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Strong written and verbal communication skills
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Customer service experience preferred but not required
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Ability to work independently and manage time effectively
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Comfortable using computers and online systems
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Detail-oriented with a customer-first approach
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Interest in the travel industry is a plus
What We Offer:
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Training and ongoing support
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Flexible scheduling options
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Opportunities for growth within the travel industry
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Supportive and collaborative team environment
Key Skills
- Typing
- Data Entry
- Customer Service
- Basic Math
- Computer Skills
- Windows
- Banking
- Upselling
- Pricing
- Sanitation
- Cash Handling
- Stocking
