Portuguese-Speaking Customer Support Agent
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Portuguese-Speaking Customer Support Agent
Remote Greece (must reside in Greece)
Start Date: February 9th
We are currently looking for Portuguese-speaking Customer Support Agents to join an international team supporting customers in a dynamic multicultural environment.
This is a remote role based in Greece with a relocation package available for candidates moving to Athens.
About the Role
As a Customer Support Agent you will be the first point of contact for Portuguese-speaking customers delivering high-quality service and ensuring an excellent customer experience across multiple channels.
Key Responsibilities
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Handle customer inquiries via phone email and chat
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Provide accurate information and resolve issues efficiently
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Ensure high levels of customer satisfaction and service quality
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Meet productivity and performance targets
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Collaborate with international and cross-functional teams
Requirements
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Fluent Portuguese (C1/C2) and good command of English
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Strong communication and customer-oriented mindset
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Ability to work remotely from within Greece
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Availability to work Monday to Friday 11:0020:00
Compensation & Benefits
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Gross Salary: 1045.72/month (paid over 14 salaries)
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Productivity Bonus: Up to 10% of gross salary
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Salary progression:
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After 12 months: 1100 gross/month (14 salaries)
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After 36 months: 1150 gross/month (14 salaries)
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Relocation Package (Athens-based support)
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2 weeks of hotel accommodation
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Flight ticket (within the EU)
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Airport pickup
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Real estate agency fee covered
Key Skills
- Design Engineering
- Baan
- Customer Service
- Fund Management
- ABAP
- Elevator
