Lead Developer (SQL,Python)

Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud the AI-powered Experience Orchestration platform organizations can accelerate growth by delivering empathetic personalized experiences at scale to drive customer loyalty workforce engagement efficiency and operational improvements.

We employ more than 6000 people across the globe who embrace empathy and cultivate collaboration to succeed. And while we offer great benefits and perks like larger tech companies our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.

Description Summary

Positions in this job profile are responsible for providing strategic consulting to customers to help them operate more efficiently or effectively using products sold by the organization.
Activities include:
- Identifying and measuring customers strategic problems;
- Recommending designing and implementing intuitive and competitive business solutions;
- Identifying business opportunities and potential growth areas for customers;
- Developing roadmaps and action plans for organizations to achieve their long-term strategic objectives;
- Assisting clients in adopting best practices.
Expectations for this job profile are typically as follows:

- Exhibit a wide range of professional knowledge and experience used to achieve operational targets within their specific function.

- Determine methods and procedures to solve complex problems drawing from prior experience.

- Influence colleagues within and outside their business function regarding policies and practices of the larger organization.

- Provide guidance to junior colleagues and manages major and complex projects delegating work to ensure goals are met.

Key Requirements & Skills

1. Data Architecture & Design

• Design and implementrobust scalable data pipelines and data warehousesusing Snowflake and related tools.

• Develop and maintaincomplex data modelsthat meet performance scalability and reliability standards.

• Define and enforcedata architecture best practices including naming conventions schema design and access controls.

2. Data Engineering & Development

• Develop and optimizeETL/ELT processesusingSnowflakeSnowpipe dbt Streams and Tasks.

• Write high-performanceSQL queriesand implement solutions to manage compute and storage costs effectively.

• Buildreusable data componentsand workflows that support analytics reporting and machine learning use cases.

3. Performance Optimization & Monitoring

• Monitor Snowflake usage andtune performanceat query schema and warehouse levels.

• Establish proactive monitoring and alerting frameworks for data quality and cost management.

4. Collaboration & Stakeholder Engagement

• Partner closely withanalytics BI and platform teamsto ensure reliable data delivery for reporting and analytics.

• Engage with business stakeholders to understand requirements and translate them into technical data solutions.

Required Qualifications

• 8 yearsof professional experience indata engineering and data warehousing with strong exposure to cloud-based platforms.

• 4 years of specialized hands-on experience with Snowflake including data modeling performance tuning and cost optimization.

• Expert-level proficiencyinSQLandstrong scripting skillsin at least one programming language (Python or JavaScript preferred).

• Proven experience withmodern data engineering toolssuch asSnowpipe dbt Streams and Tasks.

• Demonstrated ability tolead technical projectsand mentor team members.

• Strong analytical problem-solving and communication skills with a collaborative team-oriented mindset.

Desirable (Nice-to-Have) Skills

• Domain Knowledge: Familiarity withContact Center analytics.

• Specific Tools: Experience withGenesys CloudorGenesys Infomart.

• BI & Cloud: Knowledge ofAWSPower BI andTableau.

If a Genesys employee referred you please use the link they sent you to apply.

About Genesys:

Genesys empowers more than 8000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core Genesys Cloud is the AI-Powered Experience Orchestration platform that connects people systems data and AI across the enterprise. As a result organizations can drive customer loyalty growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more visit.

Reasonable Accommodations:

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Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race color age religion sex sexual orientation gender identity or expressionmarital status domestic partner statusnational origin genetics disabilitymilitary andveteran status and other protected characteristics.

Please note that recruiters will never ask for sensitive personal or financial information during the application phase.