Customer Information Assistance Sales Coordinator l

Troy, MI - USA

Monthly Salary: $ 21 - 21

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

Clopay Corporation is North Americas largest residential garage door manufacturer. We pride ourselves on delivering exceptional customer service as well as unsurpassed quality and innovative products. Our employees are the cornerstone of our success and we are looking for dynamic individuals to join our team.

We have an excellent opportunity for a Customer Information Assistance Sales Coordinator I in our Troy Ohio manufacturing plant.

In this position responsibilitiesinclude:

Qualify interpret create and sell commercial project opportunities to customers within an assigned region by understanding building application architect design intent code compliance market pricing margin guidelines and technical requirements that can vary broadly in nature

Compare competitive market intelligence in the top regional markets on comparable products market pricing and competitor news with key commercial customers utilizing Sr. and Lead Commercial Coordinators

Interpret create and supply complex submittal documents after project award that include product data sheets accurate shop drawing details installation instructions and code-compliant material

Build trusted advisor relationships with large commercial customers contractors and architects by providing recommended products for applications technical expertise and clearance requirements to ensure a trouble-free product and installation

Determine pricing/margin requirements on a per project basis that maximizes profitability through upselling and value engineering of commercial projects with minimal supervision.

Interpret and comprehend engineering and technical documents for commercial projects.

Ability to interpret and read project blueprints drawings door schedules elevations and specifications

Serve as a point of contact for commercial technical questions

Work with architects and specifiers who call in for design assistance

Review monthly region quote logs to target specific follow-up opportunities

Other duties as assigned

Qualifications:

Education: Associates degree bachelors preferred; or two years related experience and training; or equivalent combination of education and experience.
Experience: Prior sales experience product installation technical knowledge and project estimating in a customer service environment. Oracle experience is a plus.

Our employees are rewarded with competitive compensation comprehensive benefits including tuition reimbursement paid holidays sick and vacation time as well as a matching 401(k) savings plan.

Please visit our website at to learn more about our company. EOE.

Required Experience:

Junior IC