Associate Director or Manager, Process Excellence, Site Management & Operations, GLR

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Job Description

Please note this job requires native level Japanese language command not only in speaking business writing and reading.

タケダの紹介

タケダでは常に患者さんを中心に考え世界中の人々により健やかで輝かしい未来をお届けすることを目指してきましたそして従業員一人ひとりにそれぞれの能力と熱意に応じた成長の機会を提供することにも組んで取り組んでいます私たちと一緒に世界中の人々のいのちに貢献しさらなる成長と活躍を目指しませんか

タケダは国内第一の製薬企業そして業界を牽引するグローバルリーダーです従業員は四つの優先順位患者さん中心社会との信頼関係構築レピュテーションの向上事業の発展とタケダイズム誠実公正正直不屈のもと一致団結していますタケダイズムは私たちの信念であり正しい方向へ導く羅針盤です私たちは日々の業務においてタケダイズムを体現しています

Takeda is unwavering in our commitment to patients. With the patient at the center of everything we do we continue to innovate and drive changes that will better their lives - were looking for like-minded professionals to join us.

Takeda is the number one pharmaceutical company in Japan and a global industry leader we are united by our four priorities (Patients Trust Reputation and Business) and our shared values ofTakeda-ism: Integrity Fairness Honesty and Perseverance. Takeda-ism is more than just a word. Its a belief and a mindset which guides our decisions behaviors and interactions. Its how we strive to work and live every day.

OBJECTIVES/PURPOSE

• Build a safe autonomous and highly productive environment that enable R&D Japan employees to focus on their research and project work by delivering operational processes and site management guidelines as a platform that supports innovation and research excellence.
• Drive the end-to-end lifecycle management of newly emerging or revised business processes resulting from changes in evolving Takeda R&D strategies and/or relationship with the site owner (iPark) by optimizing user experience organizational capacity and cost efficiency while leveraging AI/digital technologies and external service providers to ensure scalable agile and business-aligned operational models
• Establish a data-driven operational governance framework that enables continuous monitoring evaluation and improvement of site operations ensuring transparency informed decision-making and alignment with strategic priorities across R&D and site stakeholders.
• サイトマネジメント&オペレーションズSMOはR&D Japanの従業員がプロジェクトや研究業務に集中できるよう業務プロセスやサイト管理ガイドラインをプラットフォームとして提供することで安全で自律的生産性の高い環境を構築することをミッションとしています
• プロセスエクセレンスPEチームでは進化するTakeda R&D戦略やサイトオーナーiParkとの関係性の変化に伴い発生する業務プロセスについてユーザーエクスペリエンス組織の対応力コスト効率を高めながらAIデジタル技術や外部リソースを活用し拡張可能で機敏かつビジネスに整合した運用モデルの実現を目指します
• またサイト運営の継続的なモニタリング評価改善を可能にするガバナンス体制を構築し透明性の確保情報に基づく意思決定R&Dおよびサイト関係者との戦略的優先事項の整合性を担保します

ACCOUNTABILITIE

Engage with External/Internal Stakeholder

Lead topic-driven discussions to address complex operational challenges engaging with the site owner (iPark) internal SMEs and R&D Leaderships on operational procedure changes and system enhancements from a enterprise-wide process optimization perspective. Ensure alignment with tenant requirements while maintaining a positive owner-tenant relationship.

Simultaneously engage with R&D members (primally in Shonan but potentially expansion to Osaka) to capture requirements that enable sustained focus on core R&D priorities achieving an optimum balance between overall process optimization and individual accountability. Drive consensus and influence decision-making across diverse stakeholders.

Streamlined Operational Process Design
Architect and govern internal site operation processes by defining clear roles and responsibilities between the site owner and tenant. Re-design efficient scalable workflows that accommodate tenant-specific constraints while aligning with organizational goal.
Digital Tool Development and Management
Shape the digital transformation roadmap for site operations identifying opportunities within redesigned processes where additional efficiencies can be achieved and determine the most effective digital solutions.
In addition drive the end-to-end lifecycle of digital solutions through hands-on development or by directing other colleagues or third-party vendors. Ensure timely delivery post-launch optimization and lifecycle management to sustain performance and drive continuous improvement.

Engage with External/Internal Stakeholder
複雑な業務課題に対応するため課題単位でサイトオーナーiParkや社内の専門家と連携して協議を行い全社的なプロセス最適化の観点から運用手順の変更やシステム改善を推進しますテナント要件との整合性を確保しつつオーナーとテナントの良好な関係を維持します
同時にR&D各組織のメンバー主に湘南必要に応じて大阪への拡大も想定と協業し研究開発業務の優先事項に集中できる環境基盤構築のための業務要件を収集し全体最適と各組織個人に求められる責任範囲との最適なバランスを検討します多様なステークホルダー間で合意形成を促進し意思決定に影響を与えます
Streamlined Operational Process Design
サイト運営に関する社内プロセスを設計しサイトオーナーとテナント間の明確な役割と責任を定義しますテナント特有の制約を考慮し組織目標に沿った効率的で拡張可能なワークフローを再設計します
Digital Tool Development and Management
サイト運営におけるデジタルトランスフォーメーションのロードマップ策定に貢献し再設計されたプロセス内でさらなる効率化が可能な領域を特定し最適なデジタルソリューションを決定します
加えてデジタルソリューションのライフサイクル全体を推進し提案から開発導入運用までを自身でまたはチームメンバーや外部ベンダーを指揮しながら実施しますタイムリーなデリバリー導入後の最適化ライフサイクル管理を確実に行いパフォーマンスの維持と継続的改善を推進します

CORE ELEMENTS RELATED TO THIS ROLE

• Ability to objectively and effectively visualize processes to identify opportunities for additional efficiencies and determine the most effective solutions.
• Effective communication across diverse stakeholders and contexts ensuring clarity and alignment.
• Ability to align operational initiatives with evolving organizational strategies and external stakeholder dynamics (e.g. iPark) while maintaining agility and responsiveness in a changing environment.
• Capability to execute or appropriately direct and drive end-to-end processes including business and system requirements definition design development testing and implementation.
• Ability to design relational databases based on business requirements including normalization and ER diagram creation as well as fundamental knowledge of writing queries for data manipulation and extraction.
• Ability to create well-structured compelling customer-oriented visual materials (Microsoft PowerPoint etc.) that effectively deliver key messages.
• Demonstrated growth mindset and commitment to continuous improvement actively contributing to process enhancement initiatives.

• プロセスを客観的かつ効果的に可視化し更なる効率化の機会を特定し最適なソリューションを判断する能力
• 多様なステークホルダーやコンテキストにおいて明確に理解を促しアラインメントを担保する効果的なコミュニケーション能力
• 変化する組織戦略や外部ステークホルダーの動向に合わせて運用施策を調整し変化する環境下でアジリティと対応力を維持する能力
• ビジネスおよびシステム要件定義設計開発テスト導入を含むエンドツーエンドのプロセスを実行または適切に指揮推進する能力
• 業務要件に基づき正規化やER図作成を含むリレーショナルデータベースを設計する能力さらにデータ操作や抽出のためのクエリ作成に関する基本的な知識
• Microsoft PowerPointなどを用いて構造化された説得力のある顧客志向のビジュアル資料を作成し重要なメッセージを効果的に伝える能力
• 成長志向のマインドセットと継続的改善へのコミットメントを示しプロセス改善の取り組みに積極的に貢献する姿勢

EDUCATION BEHAVIOURAL COMPETENCIES AND SKILLS

• Education: MBA and/or BS/BA degree in a relevant discipline are required.
• Professional Expertise: Demonstrated expertise in back-office / business operations and their optimization with a strong track record of leading cross-functional initiatives and delivering measurable business improvements or in closely related areas.
• Project & Process Management: 5 years of experience in project management or business process redesign optimization and analytics
• Digital Transformation: 3 years of end-to-end project experience in digitalization or system implementation covering the full lifecycle from requirements definition to deployment including the creation of specialized deliverables (User Requirement Specification Functional Specification etc.)
• Technical Skills: Proven experience in data model design supported by fundamental knowledge of databases and data warehouses ETL processes and SQL. Experience in developing solutions with Microsoft Power Platform and familiarity with DAX is preferred.
• Industry Experience: 3 years of experiencein back-office operations within R&D functions of a pharmaceutical or other manufacturing industry either as an employee or as a vendor is preferred.
• Strategic & Collaborative Mindset: Demonstrated ability to think strategically adapt to evolving business needs and work effectively in global cross-cultural environments by fostering collaboration and navigating diverse perspectives.
• Core Competencies: Excellent organizational operational and communication skills combined with a growth mindset and commitment to continuous improvement.
• Language: Native-level proficiency in Japanese and fluency in English is essential.

• Education: MBAおよび/または関連分野の学士号BS/BAが必須
• Professional Expertise: バックオフィス業務やビジネスオペレーションの最適化に関する実績を有し部門横断的な取り組みを主導し測定可能な業務改善を達成した経験またはそれに類する分野での専門性
• Project & Process Management: プロジェクト管理業務プロセスの再設計最適化分析における5年以上の経験
• Digital Transformation: 3年以上のデジタル化やシステム導入に関するエンドツーエンドのプロジェクト経験要件定義から導入までのライフサイクル全体をカバーしユーザー要件仕様書や機能仕様書などの専門的な成果物の作成を含む
• Technical Skills: データモデル設計の実務経験データベースやデータウェアハウスETLプロセスSQLに関する基礎知識Microsoft Power Platformでのソリューション開発経験およびDAXの知識があれば尚可
• Industry Experience: 製薬業界またはその他の製造業におけるR&D部門のバックオフィス業務に関する3年以上の経験社員またはベンダーとしてが望ましい
• Strategic & Collaborative Mindset: 戦略的思考を持ち変化するビジネスニーズに適応しグローバルかつ多文化環境で効果的に協働できる能力を有すること多様な視点を調整し協働を促進できること

• Core Competencies: 優れた組織運営力業務遂行力コミュニケーション能力を備え成長志向と継続的改善へのコミットメントを持つこと
• Language: ネイティブレベルの日本語ビジネスコミュニケーションレベルの英語コミュニケーション能力

タケダのDEI

Better Health Brighter Future

Takeda Compensation and Benefits Summary:

• Allowances: Commutation Housing Overtime Work etc.

• Salary Increase: Annually Bonus Payment: Twice a year

• Working Hours: Headquarters (Osaka/ Tokyo) 9:00-17:30 Production Sites (Osaka/ Yamaguchi) 8:00-16:45 (Narita) 8:30-17:15 Research Site (Kanagawa) 9:00-17:45

• Holidays: Saturdays Sundays National Holidays May Day Year-End Holidays etc. (approx. 123 days in a year)

• Paid Leaves: Annual Paid Leave Special Paid Leave Sick Leave Family Support Leave Maternity Leave Childcare Leave Family Nursing Leave.

• Flexible Work Styles: Flextime Telework

• Benefits: Social Insurance Retirement and Corporate Pension Employee Stock Ownership Program etc.

Important Notice concerning working conditions:

• It is possible the job scope may change at the companys discretion.

• It is possible the department and workplace may change at the companys discretion.

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