We are seeking a Customer Account Representative to serve as a key liaison between our clients and internal teams. This role focuses on maintaining strong client relationships ensuring service excellence and supporting account growth initiatives.
The ideal candidate is detail-oriented solutions-driven and committed to delivering an exceptional client experience.
Responsibilities
Manage and maintain client accounts with a high level of professionalism
Serve as the primary point of contact for assigned accounts
Coordinate with internal departments to ensure timely delivery of services
Monitor account performance and provide regular updates to clients
Identify opportunities to strengthen client relationships and expand services
Resolve client inquiries efficiently and proactively
Maintain accurate account documentation and reporting
Qualifications :
Strong written and verbal communication skills
Excellent organizational and time-management abilities
Professional demeanor with a client-focused mindset
Ability to multitask in a fast-paced environment
Problem-solving and analytical skills
Proficiency in Microsoft Office and CRM systems
High level of integrity and accountability
Additional Information :
Competitive salary ($54K $58K annually)
Clear growth opportunities and professional development pathways
Structured training and skill enhancement programs
Collaborative and performance-driven work environment
Full-time stability with long-term career potential
Remote Work :
No
Employment Type :
Full-time
About UsSonar Spark is an innovative and rapidly growing company focused on providing exceptional services and solutions to clients across various industries. We pride ourselves on our commitment to excellence, fostering a collaborative environment where creativity and professionalism ... View more