Posting Date
12/24/20251030 Kings Hwy North Ste 100Cherry HillNew Jersey08034United States of America
Insurance Specialist
This role requires visits to our clinics throughout Burlington and Camden Counties.
On site visits to our clinics throughout these areas 3-4 days per week is required: Work from Home 1-2 days per week.
The candidate must reside in Burlington Camden or Gloucester County NJ or Philadelphia.
Valid drivers license Insurance Specialists will drive their personal
automobiles to get from one clinic to another. A valid drivers license within the state you are applying is required with an acceptable driving record
The following duties and responsibilities generally reflect the expectations of this position but are not intended to be all inclusive.
Insurance Counseling
Act as a liaison between patients facility teammates billing office and the corporate office to resolve patient insurance issues and/or concerns
Identify resolve or escalate issues as appropriate for prompt and effective resolution
Proactively build relationships with patients
Proactively review patient lists with Social Workers and other clinic teammates to identify potential patient insurance issues
Proactively build relationships with clinical and regional resources to emphasize and integrate Insurance Management priorities
Partner with Social Workers to maintain awareness of patient insurance questions
Patient Interaction
Assist Medicare patients with understanding their Chronic Special Needs Plan Medicare and Medicare Advantage options
Provide high-level of customer service to ensure patient questions or issues are addressed effectively
Provide information to patients to help them find and/or secure the insurance coverage of their choice
Reporting
Manage and update tracking tools as appropriate
Review trends with team and operational leadership
Provide monthly reporting and analysis on key metrics related to patient education and advocacy
Compile monthly operations reviews on assigned patient portfolio
Other duties and responsibilities as assigned including but not limited to:
Attend team meetings phone conferences and training as needed
Know understand and follow teammate guidelines employment policies and department or company procedures
Participate as requested in special projects and Insurance Management Team initiatives
Mentor team members as appropriate on Insurance Management practices
Shadow new hires to mentor and to provide training as needed
Here is what you can expect when you join our Village:
A community first company second culture based on Core Values that really matter.
Clinical outcomes consistently ranked above the national average.
Award-winning education and training across multiple career paths to help you reach your potential.
Performance-based rewards based on stellar individual and team contributions.
A comprehensive benefits package designed to enhance your health your financial well-being and your future.
Dedication above all to caring for patients suffering from chronic kidney failure across the nation.
What Well Provide:
More than just pay our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings.
Comprehensive benefits: Medical dental vision 401(k) match paid time off PTO cash out
Support for you and your family: Family resources EAP counseling sessions access Headspace backup child and elder care maternity/paternity leave and more
Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVitas online training platform StarLearning.
#LI-RH1
At DaVita we strive to be a community first and a company second. We want all teammates to experience DaVita as a place where I belong. Our goal is to embed belonging into everything we do in our Village so that it becomes part of who we are. We are proud to be an equal opportunity workplace and comply with state and federal affirmative action requirements. Individuals are recruited hired assigned and promoted without regard to race national origin religion age color sex sexual orientation gender identity disability protected veteran status or any other protected characteristic.
This position will be open for a minimum of three days.
The Wage Range for the role is $19.50-$25.50 per hour.For location-specific minimum wage details see the following link: for the role will depend on a number of factors including a candidates qualifications skills competencies and experience. DaVita offers a competitive total rewards package which includes a 401k match healthcare coverage and a broad range of other benefits. Learn more at
Colorado Residents: Please do not respond to any questions in this initial application that may seek age-identifying information such as age date of birth or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information.
Required Experience:
IC
At DaVita—affectionately referred to as The Village—we are a community first and a company second. Our Trilogy of Care—Caring for Our Patients, Caring for Each Other and Caring for Our World—has been at the heart of everything we do and we work together to pursue our company Mission ... View more