Position Overview
We are looking for a motivated Customer Service Specialist to support clients and deliver a high-quality travel experience. This role focuses on assisting customers with travel-related questions coordinating details and maintaining clear communication throughout the planning process.
Key Responsibilities
-
Communicate with clients regarding travel requests and questions
-
Provide guidance on travel options timelines and next steps
-
Assist with reservation coordination and follow-up communication
-
Ensure accuracy of client information and travel details
-
Maintain organized records of client interactions
-
Follow company policies and service standards
Qualifications
-
Excellent written and verbal communication skills
-
Strong organization and time-management abilities
-
Ability to work independently in a remote environment
-
Customer service administrative or hospitality experience preferred
-
Basic computer and internet skills required
-
Interest in travel is beneficial
What We Provide
-
Comprehensive training and ongoing support
-
Flexible work schedule
-
Opportunity for growth within the travel industry
-
Team-oriented culture with leadership support
Position Overview We are looking for a motivated Customer Service Specialist to support clients and deliver a high-quality travel experience. This role focuses on assisting customers with travel-related questions coordinating details and maintaining clear communication throughout the planning proces...
Position Overview
We are looking for a motivated Customer Service Specialist to support clients and deliver a high-quality travel experience. This role focuses on assisting customers with travel-related questions coordinating details and maintaining clear communication throughout the planning process.
Key Responsibilities
-
Communicate with clients regarding travel requests and questions
-
Provide guidance on travel options timelines and next steps
-
Assist with reservation coordination and follow-up communication
-
Ensure accuracy of client information and travel details
-
Maintain organized records of client interactions
-
Follow company policies and service standards
Qualifications
-
Excellent written and verbal communication skills
-
Strong organization and time-management abilities
-
Ability to work independently in a remote environment
-
Customer service administrative or hospitality experience preferred
-
Basic computer and internet skills required
-
Interest in travel is beneficial
What We Provide
-
Comprehensive training and ongoing support
-
Flexible work schedule
-
Opportunity for growth within the travel industry
-
Team-oriented culture with leadership support
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